[no PVA announcement when own cellphone calls extension]

Hello,

Im having some troubles with cell phone integrations in Vodia (running Version: 63.0.1).

When the cellphone 316XXXXXXXX calls the own extension 3188XXXXXXX the PVA should be provided but this is not the case in my system.

I checked the trunk, Dialplan, Camp offer, Voicemail and extension settings but I cant find the cause.

I also checked the logs when the cellphone calls the extension see below:

Attendant: +316XXXXXXXX is calling its own extension 401@ABC.DEF.GHI. Provide PVA

 

Did anyone have the same problem? And fixed it?

Hope someone could help me.

 

Best regards,

 

Michael.

[not able to use virtual assistent with outbound cellphone calls]

Extension 422 is a mobile only user all incoming calls are offered at the cell phone which is working.

I checked whether the offer camp on option was enabled and this was not. I enabled this and made a new test but unfortunately the result is the same.

 

[not able to use virtual assistent with outbound cellphone calls]

BTW the current Vodia version is:

Software-Version: 62.0 (Debian64)

Build Date:Nov 9 2018 16:37:00

License Status Vodia PBX Enterprise 4 

License Duration: Active subscription

Additional license information: Calls: 0/4, Alerts: 0/0, Adhoc Recording, CSTA, UHLL support, CRM support, WebRTC support, Barge, Listen, Whisper, Trunk Accounting, Prepaid, Automatic Recording, Fax2Email

[not able to use virtual assistent with outbound cellphone calls]

Hello,

Im new with the Vodia PBX but I cant seem to get the Cellphone integration to work.

When I place an inbound call from my cellphone to the AA (35800340422), the call is redirected to the corresponding Extension (422).

But after that the call is disconnect with the message:

[3] 12:27:02.886

APP:

Busy: Not accepting this call.

 

In the attachment you will find a complete log of the test call

Hope to hear from you soon.

 

Best regards,

 

Michael Brugge

 

Testcall Vodia.txt