mcbsys

@claritytech, thanks for your reply. Yes, that's the problem, by the time it is forwarded, the From name is stripped and just has the account that's forwarding. I set up one SMTP account per customer and use it for UPS alerts, RMM alerts, NAS alerts, PBX alerts, etc. Maybe I could work around it by creating a custom email just for Vodia, but I'd rather by able to customize Vodia by specifying a prefix. Attaching a screenshot of how Synology does it in their NAS.

Hi, I'm testing Vodia, working in 68.0.26. I'm trying to set up an auto-attendant for a small church. Besides dialing user extensions, it provides several prompts for getting pre-recorded info (service times, directions, youth program, web site, etc.) and one for leaving a voicemail for the pastor. The pre-recorded info changes from time to time (like for special services), so they need to be in separate recordings, not one huge announcement. I like the option of using text-to-speech for the prompts, not available in the IVR module. Also, I don't see in the IVR the options for direct-dialing extensions or dialing by name. So I guess I have to do this with Auto Attendants, right? I set up an Auto Attendant 810 to play a welcome greeting. Besides accepting user input (1-5, 7, 9, 0, or extension), it should just drop through to play the next voice prompt in attendant 820. So I set 810's Timeout handling to 0 seconds and turned off the three options under IVR > Entering the destination. The problem is, with the timeout set to 0, it waits 3 seconds before playing the 820 prompt. How do I "chain" auto-attendants together with no delay? The Direct Destinations for each Auto Attendant in the chain need to be the same--I don't want to force callers to listen to everything before they can press buttons. Can I clone Auto Attendants? Thanks, Mark

I'm learning Vodia with a test system on 68.0.26. This morning my all-purpose alert email address received an email with the subject "Address 18.220.128.229 has been blacklisted". The From address only showed the final sender--a Gmail address. I finally figured out that it was from the Vodia PBX by analyzing the email headers and finding the Vodia system IP address as the original sender. I thought that adding a name to From address at System > Settings > Messaging > Email Setup would at least give me a From name, but either that is not passed along by Vodia, or it is stripped out by Google by the time it gets forwarded to me. Here are the obfuscated headers of the first hop, from the Vodia system to Gmail: Received: from mydomain.com ([202.104.185.52]) by smtp.gmail.com with ESMTPSA id f6-20020a170902ab8600b0019a7d58e595sm43422plr.143.2023.03.02.10.58.15 for <my.alerts@gmail.com> (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Thu, 02 Mar 2023 10:58:16 -0800 (PST) Message-ID: <6400f1c8.170a0220.53125.0269@mx.google.com> From: my.alerts@gmail.com Is there a way to get Vodia to pass along the From name? And/or to add a prefix to the subject of all notifications so I know where the email comes from? Thanks, Mark