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StevenOnCall

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Posts posted by StevenOnCall

  1. I am trying to setup fax over a twilio SIP trunk and I keep getting an error from Twilio that the phone system is sending a T.38 invite even when 'Use T.38 for fax' is disabled on the sip trunk settings. Is there anywhere else I need to disable this to get faxes working over a twilio SIP trunk?

    I am aware that twilio is discontinuing their fax service, but apparently this only applies if using T.38 or their programmable fax feature.

    Any help would be appreciated. Thanks. 

  2. 5 minutes ago, Vodia PBX said:

    Well in that case as a first step I would turn the SIP logging on (possibly just filer by the IP address of the phone if possible) and see first of all if there are any packets and if yes, what the PBX response is. Maybe there is just a codec mismatch. But there should be some clue where the problem is.

    Where do I turn on SIP logging? 

  3. 44 minutes ago, Vodia PBX said:

    Can you call other extensions? Or the mailbox? Then the problem would be somewhere with the dial plan and the trunk. 

    No, I can not call other extensions or the voicemail. I have the dial plan set in the general settings to 3 digit extensions. Also, I am able to make and receive calls from the web app, so I know calls are working internally and externally on the system level.

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