D Ellis

Hi, How do I increase it over a million? It's less than a legal requirement, but customer currently deploys individual PBX systems and wants to explore multi tenant. So I guess if we can push over 1 million how and apart from the 3rd party reporting system (which we are exploring) what do other people do? Just output to a database and create their own front end or are there other front end options that can tap into the database output? Kind regards

Hi, Thanks for this. A little confused by the option in Settings>General>Recording/CDR. First option listing size, get this is the limit in the GUI. Duration of keeping CDR, assume if we want two years or one year its 104/52 respectively? Then it's the next one that's confusing, Maximum number of CDR system wide. It only allows up to 1000000, how do I set 10MM? Then which comes first the duration of keeping CDR or the maximum number of CDRs system wide? Can you just say 104 weeks for any tenant, unless individual ones are reduced increased in the tenant settings? Thanks

Is this not an issue with most people?

Hi all, We are live testing Vodia for a client who potentially could have a multi tenant system with hundreds of tenants. Curious on the limits to CDR records and call reporting records. I see that it's 1,000,000 system wide ( each for CDR and call recordings ) of which assuming it's a flat file, I can understand that. What do people do over that limit as on other PBX systems, we've limited recordings generally to 30 days on other systems, but given higher range on how long the CDR's stay on the system. Assume some must have customers who want to keep 2-3 years for legal reasons of CDR records and in our case most don't want to keep it for long, but there are some customers. On a multi tenant level certainly there could be issues everyone having years worth of CDR records, but we need to flexibility to have some that can have a higher number. Am I reading it correctly that system wide on a multi tenant its 1,000,000 and then after that we should be looking to export them? Which of course requires a frontend for customers to access, so it's development we'd like to avoid. Are there 3rd party companies, maybe tools others have used to export to and use. We are worried if we use Vodia for a customer who is putting a lot of customers on it, to pay the license fee and then also to pay for a 3rd party solution, it may price them out of the market they are looking at. I'd be curious what solutions others have come up with to going over the limits or use other methods used. **EDIT** even something like a2billing, it would be better than developing something from scratch. Thanks

Same, the softphone rings for around a second and drops. Not just ring groups either, it's extension to extension calls. 69.0.8 version here.

Any ideas? Assuming other people don't have problems?

Hi, As I understand it, we have a call and to attend transfer, you have to put the caller on hold? Then ring the other person, if they want it they just drag the second caller on top of the other call on hold? If so it doesn't work. Is there anything we need to check?

For me maybe even have the phone dialer screen in the middle as fault, with maybe some other widgets. Re Acrobits, shame we can get an easy way to provision on Vodia. Best of both worlds until this becomes mature.

We're testing the Vodia platform and have some feedback / questions for the IOS app: Why does the IOS app look worse than the Android. This is the first VoIP app that I have seen, that looks very different to it's Android/IOS counterpart. Why can't the contacts be inside the app from the IOS contacts? Only one we have seen where you can't get your contacts from the phone into the app. We aren't seeing the messages sent and received in the app. Just seeing lists of message bubbles, with nothing in them. Anyone else seeing this? Although this isn't a decision killer, but apps are becoming more prevelant as a standard with PBX systems. Having a weaker IOS app isn't looking good for us taking on Vodia for the future.

Hi, I am looking to quote a client and I am struggling to get exact numbers and wondered if anyone can help. I have seen some posts about min requirements, but can't quite work out the maximum we'd get on some VMs. We are looking to setup a VM with dedicated access to the CPU, customer has asked us price maximum available extensions/calls to different hardware setups. What would be the approximate/roughly max extensions/calls for each VM configuration? Or is there a general rule on how many calls/extensions you'd get say under x memory/cpu? 2GB memory/2 CPUs / 80GB SSD 4GB memory/2 CPUs / 160GB SSD 8GB memory/4 CPUs / 320GB SSD I am not even sure if we need to set the SSD that high, as most won't be recorded. I know its not quite as simple as say the first option would give exactly x, but wondering what the maximum people would put on these specifications? Thanks