desiredeabn
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Posts posted by desiredeabn
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Hello,
I am looking into testing the Sign in with Microsoft option for Vodia, is there a guide to getting this feature configured? It seems it doesn't work just trying to login and I'm not seeing any documentation available on docs.vodia.com.
Thank you!
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We are experiencing not inbound call notifications specifically when our call queue is getting called. Sometimes they work, sometimes they don't so I think it isn't an issue with our configuration. @Vodia PBX any fix or thing we should do? All call notifications work fine unless someone is calling our queue which is how we route all of our inbound calls.
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Just to follow up with everyone, I *think* we have resolved the issue. I originally had restricted calls to the OPUS code for the iPhone users but this would cause issues with some other calls with no audio in either direction.
The fix (that worked for us so far) was to adjust the audio codec to this order of preference:
OPUS
G.711U
G.711A
So far over the last two weeks we have not had a single inbound call without audio for anyone running an iPhone, however this caused some issues for outbound audio for Android users so we have manually adjusted on the extension settings where needed so we ran the codecs for them in this order and that fixed the issue.
G.711U
G.711A
OPUS
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Hi Vernon,
Unfortunately it only happens to the iOS app. I have restricted the codec's to just the OPUS codec as RichardDCG suggested it may be a problem with the PCMA PCMU codecs. We'll see how it goes.
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So I was able to get a PCAP of a call that had the issue. It is random, a person can call in once and no audio then call in 2 minutes later and it works fine. However we did notice that it isn't only calls from the sip trunk, it also happens on calls that originate from calls within the system.
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Hello,
Currently we have an issue where when people are calling inbound to a user that is using iOS the called party is unable to hear them. However this happens randomly. Has anyone else run into this issue, and if so. What was the fix?
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Any luck with this? Just started setting up today and am running in to the same issue
Guide for Sign In with Microsoft
in General Setup
Posted
No luck, it just takes me back to the main login page after I authenticate with Microsoft.