I am just trialling vodia right now to see how it will work for us.
We need to charge for all calls and i have setup call rates as per below
They mostly work but Im stuck on calls to 1300xxxxxx numbers.
In Australia we have 1300xxxxxx and 1800xxxxxx and 13xxxx numbers.
And I have all these calls working through to our trunks.
I created the following caqll rates
Mobile,+614,0.14,60,0.14
Local,+612,0.09
National,+61,0.09
Freecall,1800,0.00
OneThree,13,0.24
and it automatically changes it to the following
Mobile,+614,0.14,60,0.14
Local,+612,0.09
National,+61,0.09
Freecall,+61800,0.00
OneThree,+613,0.24
The mobile, local and national calls match fine but the freecall and OneThree numbers dont match
I then tried to alter the dialling plan to format the outbound number to be in the format
+613xxxx
+61300xxxxxx
+61800xxxxxx
But i have had no lock trying to get that to work.
Background
In Australia everyone dials 02xxx or 1300xxx
These are normally translated to +612 - by removing the leading 0 and adding the 61 or +61
In the case of the 1300 - we either add 6 or +6 or we remove the 1 and add +61 (Same outcome)
But i m really struggling to get the dial plan to do this
I am not clear on how you remove a prefix
I am not clear on what else is being done in the system
When I dial 04xxxxxxxx from the app - the call is sent out the truck as +614xxxxxxxx
But my dial plan is 10;Global;;04xxxxxxxx;*;;false
But if i dial 1300xxxxxx the call is presented just as that 1300xxxxxx@registrar.etc
and the dial plan for the 1300 is the same logic 20;Global;;1300xxxxxx;*;;false
