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Hitan M

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Posts posted by Hitan M

  1. Hi Guys,

     

    I solved the issue. It was the local dial-plan on the Cisco SPA series phone it was set to *xx and as soon as we entered *77 it dialed without waiting for the extension after. Simply adding *xxxx allowed us to transfer calls, however the call pickup for any line will not work by dialing *87 we now have to be specific with what extension we which to pickup after *87xx.

     

    Thanks for your response.

  2. We are using SNOM One Free edition (PBXCTRL 4025) with Cisco SPA 501 and SPA 303 series phones.

     

    I know that Transfer using refer or the buttons on the phone will not work but how do we use the feature code *77(Extension#).

     

    We have removed the codes from within the Phone configuration itself and when we press the Hand button (Hold button), we cannot dial any codes.

     

    So I will pickup a new line and press *77 to which we hear "This feature is unavailable at this time"

     

    I have tried various methods but we are stuck some help would be nice thank you!!

  3. Hi ,

     

    I still have issues, no outbound calls from the following:

     

    Cisco SPA501G > SNOM One > Pfingo service

     

    Dial plan works and wants to use Pfingo trunk

     

    But I always get 407 message in Call log repeated and then the call drops.

     

    I know the password is correct as I can receive inbound calls.

     

    Is there a way of providing auth in a different way I'm missing?

     

    Thanks

  4. SO I have a successful Trunk setup and can receive phone calls

    I have created a default dial plan * so that all calls that do not follow other ruls use this Pfingo SIP provider.

     

    I have removed country code from my configuration and still cannot dial out??!!

     

    Help please

     

    THanks

     

    Update the error is:

     

    Response 407 Proxy Authentication Required

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