Adam - Quilogy

Version: 2.1.6.2450 (Win32) Windows 2003

1. I attached the section of log at the time of the drop - does this information indicate a *9 command? 2. Yes, and we seem to have no trouble with long calls with have muted users 3. CPU was the first thing we checked log2008_08_05c.txt

We have a number of conference extensions that are used frequently without issue. But we have issues with some callers being dropped unexpectedly during a session. I have a level 9 log file encompassing the times of the latest reported issue, but it is 24MB. How much of the log would you need to see? Here is the participant breakdown: --2 participants called in via mobile phone -2008/08/05 11:04:29 16506939171@207.138.151.33 2741@localhost 15:06 -2008/08/05 11:05:50 17708232424@207.138.151.33 2741@localhost 13:45 --1 participants called in desk phone -2008/08/05 11:04:24 16506934373@207.138.151.33 2741@localhost -NOT DROPPED --1 participant in house ext to ext call -2008/08/05 10:57:32 2116@localhost 2741@localhost 22:03 Thanks