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Music On Hold


Steve-Alloy
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Anyone have MoH working through the line in port on the CS410?

I have set the source as:

 

Name:Music In Connector

Type: Wave Input

Domain:localhost

 

and have also set "Music In Connector" in the domain settings for music on hold source.

If i put both an internal or external call on hold i only get silence.

 

Default hold music works ok.

 

Also once i have made these changes to stream music through the line in port, once i reboot the CS410 all the settings are lost and revert back to the default Music on Hold source settings.

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Anyone have MoH working through the line in port on the CS410?

I have set the source as:

 

Name:Music In Connector

Type: Wave Input

Domain:localhost

 

and have also set "Music In Connector" in the domain settings for music on hold source.

If i put both an internal or external call on hold i only get silence.

 

Default hold music works ok.

 

Also once i have made these changes to stream music through the line in port, once i reboot the CS410 all the settings are lost and revert back to the default Music on Hold source settings.

 

What version are you using? Just want to ensure I use the same version as yours when I reproduce this in our lab.

 

Thanks,

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Anyone have MoH working through the line in port on the CS410?

I have set the source as:

 

Name:Music In Connector

Type: Wave Input

Domain:localhost

 

and have also set "Music In Connector" in the domain settings for music on hold source.

If i put both an internal or external call on hold i only get silence.

 

Default hold music works ok.

 

Also once i have made these changes to stream music through the line in port, once i reboot the CS410 all the settings are lost and revert back to the default Music on Hold source settings.

 

Using release 3.0.0.2933 and modify the stream music through the line in port, reboot the CS410. After it comes back, everything is staying the same as the way I modify.

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Hi Pats,

I have it configured correctly, theres not much to it.

Have you tested it using the same f/w though?

i am running f/w v3.0.0.2975.

 

Steve,

I'm not sure what to tell, I just upgrade f/w v3.0.0.2975, and re-test the MOH. It is working fine for my CS410 in my lab.

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Hi Pats,

How are you streaming the music? Are you using Wave Input or RTP stream?

 

Steve,

 

The Wave Input option only works with Window version, not for the CS410. The Wave Input would not be an option for the CS410, so, it would be removed from the CS410 in the near future, and you would not see this anymore. In your case, you should just use RTP stream configuration.

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