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It would be nice to view SMS or Chat logs just like CDRs


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Currently, you can view call history from the following methods:

  • Admin portal Call Log page (system or domain level)
  • Export CDRs to CSV method.
  • You can invoke RESTful methods to ../rest/domain/domain_name/cdrs

However, what I do not see are any methods (UX or REST) to view and/or export SMS message delivery reports. It appears Vodia PBX calls this chats. Message delivery is handled by the extension/account. You can report on call history, but not chat history. 

In an effort to diagnose SMS delivery issues, it would be very helpful to have chat-logs (MDRs) available through any means. 

This level of reporting would also be helpful for cost-reporting purposes. 

Interested in hearing your thoughts, thanks!

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