Jim Posted May 27, 2009 Report Share Posted May 27, 2009 Running Version: 3.3.1.3177 (Win32) Going loopey I have 1 Trunk and 3 DID's All 4 have been defined in the trunk section and all are 200 OK Main Trunk # (We will never use as a DID) has no "send call to extension" defined Neither do any of the other trunks/DID's at this point. We have created a AA using 1000 6232361361 (The AA answers) Created an extension of 101 6232361362 - dial it and it goes to the 1000 AA Put the extension number in the trunk "send call to extension" it still goes to the AA Stop and Start the service account and the call goes to 101 when dialed Redial the 1000 AA to see if still working and now those calls also go to 101. Q. Am I confuguring the trunks correctly? Main Account # as a trunk Each assigned DID as a trunk Q. Am I creating the extension w/ DID and AA w/ DID correctly? 1000 xxxxxxxxxxx 101 xxxxxxxxxxx Q. Am I miising a step or something? Thanks -Jim Quote Link to comment Share on other sites More sharing options...
Juan Manuel Acevedo Posted June 4, 2009 Report Share Posted June 4, 2009 Jim: You must to create just one trunk, and set in each AA as alias, the DID you want drive to, works also for extensions, hunt groups and agent group Juan Acevedo Consultorit@umi.com.co Quote Link to comment Share on other sites More sharing options...
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