voipguy Posted March 23, 2010 Report Share Posted March 23, 2010 Hi, I went from version 4.0.1.3438 to 4.0.1.3440 and now when someone leaves a user a voice mail message and the user goes to listen to it the system won't play the message. The message does get recorded because I can see it in the recordings directory and it does get emailed to the user. This is what it shows in my log when I try to play/listen to the message: [6] 2010/03/23 01:50:39: Sending RTP for 3c36d18e4fb0-q92iqzm3dvk7#776b6fae24 to myipaddress:62324 [8] 2010/03/23 01:50:41: Play audio_en/mb_number.wav [8] 2010/03/23 01:50:42: Play audio_en/bi_1.wav [8] 2010/03/23 01:50:42: Play recordings/msg221.wav [8] 2010/03/23 01:50:43: Play audio_en/mb_end_of_message.wav audio_en/mb_to_repeat.wav audio_en/bi_press_4.wav space5 audio_en/mb_to_delete.wav audio_en/bi_press_7.wav space5 audio_en/mb_to_help.wav audio_en/bi_press_0.wav space20 [9] 2010/03/23 01:50:43: SIP Rx tls:myipaddress:57066: When I try to listen to my message the system plays..."You have 1 new message, message number 1, end of message." In between the system prompts "message number 1" and "end of message" it should have played my message "msg221.wav" but it didn't. I made sure the "msg221.wav was in the recordings directory and I can manualy play it by copying the file from my Linux box to my Windows desktop and the message plays over Windows. I tested this with a bunch of different mail boxes and also created new mail boxes in version 4.0.1.3440 but I get the same results. Soon as I go back to version 4.0.1.3438 it starts working again and the log files look identical. Am I doing the upgrade properly? This is how I upgrade from version 4.0.1.3438 to 4.0.1.3440 1. Stop the pbx service 2. Rename pbxctrl to pbxctrl-3438 3. Rename pbxctrl-3440 to pbxctrl 4. Make sure the new pbxctrl is 755'd 5. Start the pbx service Am I missing any steps in the upgrade process? We really want to use version 4.0.1.3440 as it fixes a couple big bugs. Thanks Quote Link to comment Share on other sites More sharing options...
voipguy Posted March 24, 2010 Author Report Share Posted March 24, 2010 version 4.0.1.3442 fixed this problem - they didn't say but I believe it was a codec problem in version 4.0.1.3440. Quote Link to comment Share on other sites More sharing options...
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