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Proxy Authentication Required


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I opened an account with callcentric and created the trunk and dial plan. When I try to make a call, I get this message from my Snom 360 "Proxy Authentication Required". I noticed that the message only comes up when I use the dial plan with callcentric trunk. If I change to another dial plan that has another trunk, it works fine. I have contacted callcentric and they are indicating that it's the pbx. Any ideas?

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