comspec Posted April 24, 2013 Report Share Posted April 24, 2013 I've been playing around with snom one for about a month now to get familiar with the setup procedure and also taken a look on here and the documentation. I have 2 issues really and I'll try and explain them so I hope someone can help. 1 Senario I have one main number and six DDi's to setup. I've created the Trunk for the main number and a test Trunk for one of the DDIs. Each trunk pointed to the respective - main trunk to 72 the hunt group - test DDi to extension 41 Both trunks enteries were in the 'send call to extension': From this I noticed that no calls were going to the hunt group but only hitting the DDI therefore after following the comments in the documentaion I added the main telephone number along side the 72 in the line Account Number(s): and the same for the DDI to the exension number the DDI should hit. I tried to the expressions setout in the documentaion to no avail, so reverted back to adding the CLIs to the extension numbers and hunt group as above. My question on this one - am I doing something wrong and why is the expression not working? 2 Senario When setting the Service Flag for out of hours into the Dialplan you cannot call out. It would be ideal that some customes may need to stop taking inbound calls after hours but they may wish to still make calls. What is the correct way of setting this so they can make outbound calls even though the service flag kicks in? Quote Link to comment Share on other sites More sharing options...
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