kaminfeuer Posted April 29, 2014 Report Share Posted April 29, 2014 Hi, this is my first post. I have a Mediatrix 4408 Gateway with firmware Dgw 2.0.26.451 and would like to upgrade to newest release. On the media5 wiki there is only documentation but no firmware download. I found a media5 support portal in the web where I need a login ... . Where can I download firmware or apply for a login to the support portal? Greetings Kaminfeuer Quote Link to comment Share on other sites More sharing options...
MediatrixUser Posted April 29, 2014 Report Share Posted April 29, 2014 Hello Kaminfeuer, There is two to get the firmware that I know of. 1. Through your Mediatrix product provider. Your reseller should be able to get you the firmware. 2. Directly from the Support Portal. If you need an access I suggest using the forms on those pages : http://www.media5corp.com/en/mediatrix-products http://www.media5corp.com/index2.php?option=com_facileforms&Itemid=197&ff_contentid=144&ff_form=21&ff_applic=plg_facileforms&format=html&ff_frame=1 Also you can tell them their request page is broken : http://wiki.media5corp.com/wiki/index.php?title=Request_form Hope it helps ! If you don't get any answer within 2-3 days, PM me and I can maybe try to reach to them for you. Quote Link to comment Share on other sites More sharing options...
kaminfeuer Posted April 30, 2014 Author Report Share Posted April 30, 2014 Hello MediatrixUser, thanks for your reply. I already tried to register for the support portal on the page you mentioned and also here: https://support.mediatrix.com/DownloadPlus/login.asp?I After sending the form there is a message saying that a mail has been sent to me but I haven't received any mail yet. I will wait for another 2 days or so ... Greetings Kaminfeuer Quote Link to comment Share on other sites More sharing options...
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