Jump to content

Browser configuration to play Ad Hoc Recordings

Carlos Montemayor

Recommended Posts



My customers are starting to try Ad Hoc Recording and have reported me that they cannot hear the messages. I tried myself and found that if I use Internet Explorer, when I try to play the recording I see the following error message: "Not Valid Origin". So, suspecting that it could be one of the many things that do not work in Explorer, I tried with Chrome. This time the message did play with no error, however, there was absolutely no audio. Finally, I tried with Firefox and bingo, I was able to hear the recording. Is there something that users have to adjust in Chrome and or Explorer or is this a known bug?



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...