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SIP Trunk IP address shown on incoming call


hfourie
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Hi,

 

Dont know if this is a pbxnsip issue, or a eyeBeam issue. When a call is recieved, using eyebeam, via the Auto attendant, caller selects the extension, then on the recieving side, in eyebeam i see the callers number. Great, this is how it should be. ... however...

 

When a caller comes via a Agent group or Hunt Group, the eyebeam interface shows telno@ipaddress. The ip address is the IP of the SIP provider. This causes problems when wanting to return the call..

 

Anyone have ideas. Also using a snom360, which doesnt do this, but why is it ok on AA transfers, and not Hunt Group?

 

Help apprecated.

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