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qvs5010

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Posts posted by qvs5010

  1. UC Client

    in General Setup

    Posted

    Hi

     

    We just upgraded to 5, just to have the UC Client function!

     

    Now the problems we having, is

     

    -When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710)

    -Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work.

    -When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear

    -When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online.

    -There is no POPup on screen when a call comes in.

     

    We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help?

     

    Thanks

    Quintin

    Logical Wireless

  2. snomONE UC Client

    in Announcements

    Posted

    Hi

     

    We just upgraded to 5, just to have the UC Client function!

     

    Now the problems we having, is

     

    -When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710)

    -Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work.

    -When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear

    -When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online.

    -There is no POPup on screen when a call comes in.

     

    We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help?

     

    Thanks

    Quintin

    Logical Wireless

  5. can't recieve calls form sip trunk

    in Trunk Setup

    Posted

    [6] 20120822150220: Call-leg 92: Sending RTP for 1315777616-161@SVIGateway to X.x.x.x:16638, codec not set yet

    [8] 20120822150220: Incoming call: Request URI sip:9410992@192.168.10.2, To is <sip:0860021007@192.168.10.2>

    [5] 20120822150220: Received incoming call without trunk information and user has not been found

     

     

    Hi

     

    I have setup an auto attendant with the DID 9410992 and 0860021007.

     

    but i keep getting a 404 with this in the logs.

     

    what am i doing wrong.

     

    thx

    Q

  9. Call pickup *87

    in General Setup

    Posted

    Hi

     

    when i do a *87 to pick up a call i get a code 404

     

    [8] 20120727110450: To is <sip:*87@10.0.0.71;user=phone>, user 0, domain 2

    [8] 20120727110450: From user 238

    [8] 20120727110450: Set the To domain based on From user 238@bib.co.za

    [8] 20120727110450: Call state for call object 2: idle

    [7] 20120727110450: Call port 2: set_codecs for 2015832694@10_0_0_181 codecs "", codec_preference count 7

    [7] 20120727110450: Undirected call pickup failed

    [9] 20120727110450: Dialplan: Evaluating !^0([0-9]*)@.*!sip:0\1@\r;user=phone!i against *87@10.0.0.71

    [9] 20120727110450: Last message repeated 2 times

    [9] 20120727110450: Dialplan: Evaluating !^102([0-9]*)@.*!sip:102\1@\r;user=phone!i against *87@10.0.0.71

    [9] 20120727110450: Last message repeated 2 times

    [8] 20120727110450: call port 2: state code from 0 to 404

     

    what must i put in the flield "Explicitly specify pickup preference:" for this to work.

     

    Here is My Snomone details:

     

    Version: 4.5.0.1090 Epsilon Geminids (CentOS32)

  16. How to setup exstentions

    in Extension Setup

    Posted

    Hi how do i get my phones to register.

     

     

    I have setup an Exstention with the following details, but i keep getting SIP/2.0 404 Not Found. what am i doing wrong

     

    what must i put for username and password on the client?

     

    my details is:

     

    Administrator only:

    Account number(s): 200

    Dial plan: Default

    ANI: 200

    ANI for emergency calls:

    Send daily CDR report to:

    Show following ACD queues:

    Use ACD dialplan when logged in as an agent: Yes

    Number ACD groups this extension can log into:

    Maximum number of CDRs:

     

     

     

     

    [5] 20120619200909: SIP Rx udp:196.214.133.227:51059:

    REGISTER sip:196.213.210.85 SIP/2.0

    Via: SIP/2.0/UDP 10.1.0.84:51059;rport;branch=z9hG4bK2088675804

    From: 200 <sip:200@196.213.210.85>;tag=769104391

    To: 200 <sip:200@196.213.210.85>

    Call-ID: 1610310175

    CSeq: 24 REGISTER

    Contact: <sip:200@10.1.0.84:51059;line=a942be1d6d96e9b>

    Allow: INVITE, ACK, CANCEL, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO

    Max-Forwards: 70

    User-Agent: iSoftPhone Pro 3.3041

    Expires: 1800

    Supported: 100rel

    Supported: path

    Content-Length: 0

     

     

    [5] 20120619200909: SIP Tx udp:196.214.133.227:51059:

    SIP/2.0 404 Not Found

    Via: SIP/2.0/UDP 10.1.0.84:51059;rport=51059;branch=z9hG4bK2088675804;received=196.214.133.227

    From: 200 <sip:200@196.213.210.85>;tag=769104391

    To: 200 <sip:200@196.213.210.85>;tag=95ec3a8d54

    Call-ID: 1610310175

    CSeq: 24 REGISTER

    Content-Length: 0

  19. Lisence no connecting

    in General Setup

    Posted

    Hi

     

    I have a Snom Plus,

     

    I put my license key in my the license text box.

     

    Then I go and check by Status, and it shows no license.

     

     

    And my logs show:

     

    [8] 2012/06/15 14:25:46: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:25:46: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:25:46: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:25:46: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:25:46: Cannot send packet: No license

    [0] 2012/06/15 14:26:18: Last message repeated 11 times

    [5] 2012/06/15 14:26:18: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:27:14: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:27:14: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:27:14: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:27:14: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:27:14: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:27:14: Cannot send packet: No license

    [0] 2012/06/15 14:27:46: Last message repeated 11 times

    [5] 2012/06/15 14:27:46: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:28:43: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:28:43: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:28:43: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:28:43: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:28:43: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:28:43: Cannot send packet: No license

    [0] 2012/06/15 14:29:15: Last message repeated 11 times

    [5] 2012/06/15 14:29:15: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:30:12: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:30:12: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:30:12: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:30:12: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:30:12: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:30:12: Cannot send packet: No license

    [0] 2012/06/15 14:30:44: Last message repeated 11 times

    [5] 2012/06/15 14:30:44: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:31:40: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:31:40: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:31:40: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:31:40: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:31:40: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:31:40: Cannot send packet: No license

    [0] 2012/06/15 14:32:12: Last message repeated 11 times

    [5] 2012/06/15 14:32:12: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:33:09: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:33:09: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:33:09: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:33:09: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:33:09: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:33:09: Cannot send packet: No license

    [0] 2012/06/15 14:33:41: Last message repeated 11 times

    [5] 2012/06/15 14:33:41: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:34:38: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:34:38: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:34:38: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:34:38: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:34:38: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:34:38: Cannot send packet: No license

    [0] 2012/06/15 14:35:10: Last message repeated 11 times

    [5] 2012/06/15 14:35:10: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:36:07: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:36:07: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:36:07: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:36:07: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:36:07: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:36:07: Cannot send packet: No license

    [0] 2012/06/15 14:36:38: Last message repeated 11 times

    [5] 2012/06/15 14:36:38: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:37:35: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:37:35: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:37:35: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:37:35: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:37:35: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:37:35: Cannot send packet: No license

    [0] 2012/06/15 14:38:07: Last message repeated 11 times

    [5] 2012/06/15 14:38:07: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:38:08: DNS: Request rabbit-ssl2.snom.com from server 41.193.4.170

    [8] 2012/06/15 14:38:08: DNS: Add AAAA rabbit-ssl2.snom.com (ttl=60)

    [8] 2012/06/15 14:38:09: HTTP client: Connect to 188.40.44.96:443, pending requests 0

    [8] 2012/06/15 14:39:04: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:39:04: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:39:04: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:39:04: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:39:04: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:39:04: Cannot send packet: No license

    [0] 2012/06/15 14:39:08: Last message repeated 4 times

    [8] 2012/06/15 14:39:08: DNS: AAAA rabbit-ssl2.snom.com expired

    [0] 2012/06/15 14:39:11: Cannot send packet: No license

    [0] 2012/06/15 14:39:36: Last message repeated 7 times

    [5] 2012/06/15 14:39:36: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

    [8] 2012/06/15 14:40:33: Trunk 4: Preparing for re-registration

    [8] 2012/06/15 14:40:33: Trunk 4: sending discover message for 41.193.4.170

    [8] 2012/06/15 14:40:33: Trunk 4: Received reply for discover method

    [8] 2012/06/15 14:40:33: Trunk 4 (Logicalout1) is associated with the following addresses: udp:41.193.4.170:5060

    [8] 2012/06/15 14:40:33: Trunk Logicalout1: Sending registration to 41.193.4.170

    [0] 2012/06/15 14:40:33: Cannot send packet: No license

    [0] 2012/06/15 14:41:05: Last message repeated 11 times

    [5] 2012/06/15 14:41:05: Registration on trunk 4 (Logicalout1) failed. Retry in 60 seconds

     

     

     

    [0] 2012/06/15 18:42:27: Cannot send packet: No license

    [0] 2012/06/15 18:43:13: Last message repeated 11 times

    [0] 2012/06/15 18:43:13: Administrator logged in from IP address 192.168.168.252, session n3b2brsd57koegcuuqg7

    [0] 2012/06/15 18:43:59: Cannot send packet: No license

    [0] 2012/06/15 18:50:53: Last message repeated 55 times

    [0] 2012/06/15 18:50:53: Administrator logged in from IP address 192.168.168.242, session 691ohsokh8jzm0ciyx1k

    [0] 2012/06/15 18:51:39: Cannot send packet: No license

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