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comspec

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Everything posted by comspec

  1. Thanks I got all that, it was the actuall location on the device that I was refering to. For anyone else who has the problem you need to create the HTML/IMG folder inside the snomONE folder then add your amneded images in there. Works fine now.
  2. You are correct, the update hadn't been applied and is now running the lastest version - all is well now thanks.
  3. From the user login page I selected recordings and found an error. Page says: File usr_recording.htm not found. Please ask your system administrator to check the log file.
  4. Hi, I'm looking to change the img/logo_snom.jpg image so we can show our company image in the headers. I've tried to browse the linux centOS filesystem and cannot find the location <pbx working dir>/html/img/your_logo.gif as described in the wiki. Due to deadlines I need to edit this asap so if somone can help it would be greatly appreciated. The wiki documentation is out of date as the snom_header with the url ("img/logo_snom.jpg") is located in the style.css file. Still I cannot fine the "img/..." location. Thanks in advance.
  5. I've worked this one out... I created a 2nd dial plan and called it 'outbound call dialplan' without a flag assigned. Then assigned this to the extension 'dial plan' by selecting it from the drop down box. This now allows outbound calls even though all inbound calls go direct to the voicemail of the extension assign to out of hours.
  6. Has anyone been able to suss-out why once you have set the service flag to out of hours that you cannot make outboud calls? for example service flag 9:00-17:00 when you try to dial out after 17:01 you cannot make the call. I do understand that the service flag is blocking the outbound calls, so how can I bypass this other than creating a manual service flag for OOH which I don't want as if the customer forgets to set this or unset it, could lead to problems.
  7. Hi Pablo, Look like I set it up correctly on the extension then and thanks for pointing out that I don't need to create seperate trunks for each DDI.
  8. I've been playing around with snom one for about a month now to get familiar with the setup procedure and also taken a look on here and the documentation. I have 2 issues really and I'll try and explain them so I hope someone can help. 1 Senario I have one main number and six DDi's to setup. I've created the Trunk for the main number and a test Trunk for one of the DDIs. Each trunk pointed to the respective - main trunk to 72 the hunt group - test DDi to extension 41 Both trunks enteries were in the 'send call to extension': From this I noticed that no calls were going to the hunt group but only hitting the DDI therefore after following the comments in the documentaion I added the main telephone number along side the 72 in the line Account Number(s): and the same for the DDI to the exension number the DDI should hit. I tried to the expressions setout in the documentaion to no avail, so reverted back to adding the CLIs to the extension numbers and hunt group as above. My question on this one - am I doing something wrong and why is the expression not working? 2 Senario When setting the Service Flag for out of hours into the Dialplan you cannot call out. It would be ideal that some customes may need to stop taking inbound calls after hours but they may wish to still make calls. What is the correct way of setting this so they can make outbound calls even though the service flag kicks in?
  9. Hi Don't forget to add making sure the 'message' button works with the voicemail system too as currently we need add this in manually.
  10. Hi, I'm currently testing snom 870 and Yealink phones on the snom one system and have noticed that while the snom 870 can browse the system address book, the Yealink T22P cannot. Ideally under the provisioning it should just work or if the template needs amending then so be it. Is there a way around or a fix for this please?
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