Doug

Sorry for not understanding your suggestion. "When a hunt goup is calling the extension, it does not use the auto attendant to do this " doesn't make sense to me. I am new to PBXnSIP. Some of the terminolgy is not the same as I am familiar with. If a call comes to the AA, and when the "user input" matches a Direct Destinations value my understanding is the "destination" is then used. This could be an Extension, Hunt Group, or other. My desire is to have the system make multiple phones ring when a caller enters the "user input" value. Example: 1. Caller calls a number that rings into an AA. They enter 123. 2. During Office hours I want a registered SIP phone, a cell (or any external PSTN number), and an external Unregistered SIP phone to concurrently ring. If there is no answer I want a message left in a specific user mailbox 222. 3. If it is after Office hours I do not want any phones to ring. I want a message left in user mailbox 222. My business requirements for this is: After business hours I don't want my phones to ring if a call comes into the AA and it is for me. I just want a message left in my MB. During business hours I want multiple phone to ring concurrently and if no answer I want the message left in my MB. If a call comes into my private line I want all the phones to ring no matter what the time is(I can set up a different hunt group if needed). In any case I want messages left in one MB. How can I do this? You mentioned the Static Registration. I tried looking at Registration for an acount but didn't see how to enter the SIP information. I tried searching the WIKI site with no luck. Thanks for your help and sorry about all of these basic questions. I will better understand the more I use the product. Doug

I want to do the following. When an extension is selected from an auto attendant, I want a hunt group to ring multiple extensions based on a service flag. So if the flag is clear I want to ring the extensions in the hunt group concurrently. If no answer take a message. If the service flag is set I want to be in DND mode and just take a message. I figured out how I can accomplish this if I use Exchange 2007 as the message store. I create an additional extension, and put that extension in the night service number of the hunt group and have it set to DND. It requires the extra extension value in Exchange as an EUM alias, but it works. But if I use PBX as the store I don't know how to make this work. I want the message to go into the origianl extension, not the extra one set to DND. It would be nice if the original extension had a serive flag function. That would make things a lot easier in the Exchange environment, but without that function I don't know how to do this in PBX VM. Any suggestions? Thanks Doug

I am trying to have a hunt group make concurrent calls to either an extension that is redirected to to an external number, or make a direct call via dial plans to an external number. I have tried in a redirection to a cell phone or to forward all calls to any number, but that extension never is called. Other internal registered numbers ring but not anything external. Is there any way to make this happen? If I call this extension or dial plan outside of a Hunt group the calls work. If I put this extension in the Final of the Hunt Group it works. Basically I want my registered SIP phone or my cell phone or another unregistered SIP phone to ring concurrently. Thanks, Doug

Thank you. A little faster response next time.

I am new to PBXnSIP. I have account extensions with 3 digits. All personal extensions start with 1. So my extensions are 111, 123, 145 etc. Some other extensions start with other values. When the AA answers I want the ability to enter the extension directly and have a menu such as: Press 1 for Sales, 2 technical support 3, Accounts. Etc. It doesn't seem to allow me to enter the 3 digit extensions. Whenever I try to enter 123 I get sales immediately. Is there no way to allow both? Like a delay if 1 is entered the system will wait a second or two before assuming I want Sales? Doesn't this mean I lose the ability in a AA menu to have any extensions/accounts with values that start with a digit in the menu? Thanks, Doug