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nate

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Posts posted by nate

  2. choppy on inbound ring when on on line

    in Hunt Group Setup

    Posted

    it also does it on different brand phones, and soft phone.

    Another thing I've discovered, is it does it when it goes from the hunt group , to the Auto Attendent. So when the AA picks the call up, after ringing the 6 extensions, it cuts out.

    The same goes, when ringing the hunt group, and another extension takes the call, when it tranfsers from the hunt group to an extension, it does the same thing.

  3. choppy on inbound ring when on on line

    in Hunt Group Setup

    Posted

    The software should only bind to one cpu anyways by default and to the one set in the affinity mask if you want to move it to another core. Can you rule out that it is a snom phone issue and add say a softphone to the hunt group and see what that does. A pcap trace from the snom phone would be helpful if it points back to the phone.

     

    it also does it on different brand phones, and soft phone.

  5. choppy on inbound ring when on on line

    in Hunt Group Setup

    Posted

    For a 2.4 GHz server that is not the problem. Bringing me back to the point of bandwidth limitations. When a group starts ringing, there are a lot of large SIP packets leaving towards the network - they occupy a lot of bandwidth.

     

    Did you set the change the registry to enable the tagging of RTP packets for the Type of Service? There is a article from Microsoft on this topic: http://support.microsoft.com/kb/248611/en-us (see http://wiki.pbxnsip.com/index.php/Installing_in_Windows).

     

    I don't think it is a bandwidth limitation either, we are on a 1gig local network. do you still think this could be it?

  7. choppy on inbound ring when on on line

    in Hunt Group Setup

    Posted

    let me know, i'd be curious since I have run into this alot , if you look at the status , you should see cpu spikes in the call history in the pbxnsip GUI if my hunch is correct , then they will go away if you switch to udp and the calls will not lose audio when the lines ring in , BTW what version are you running ?

     

    version 3.0.0.2990

  8. choppy on inbound ring when on on line

    in Hunt Group Setup

    Posted

    don't sweat it, all questions are good questions here :( ...

     

    in the newer 3.0 versions you can go to the System Level settings , go to settings -> PNP -> look for "snom_3xx_phone.xml/transport =" and change it from tls to udp ...

     

    if it is a less recent version , you have to dump the PNP and go with hand registration , yori

    All right, well i changed it, and we will see what happens..

  9. choppy on inbound ring when on on line

    in Hunt Group Setup

    Posted

    I run into this all the time , in my opinion there is a bug with SRTP and hunt groups, my guess if you have the same issue I run into all the time , the phones are encrypting SRTP ,

     

    when this happens to me I switch from TCP to UDP either with PNP or manually and the problem goes away , hope this helps ..

     

    yori

    I don't mean to ask a dumb question, but where are you changing that from tcp to udp?

  14. choppy on inbound ring when on on line

    in Hunt Group Setup

    Posted

    I am using a snom phone enviroment, with 360's and 320's. They all do the same thing. When on a call, and say my extension is part of a ring group, even if i have the phone set for call waiting indication to off, still when the line rings in, it creates a pause or dead spot in the conversation. If i have call waiting indication to visual only, it does the same thing. Anyone have any ideas? I don't mind if another line rings in while I'm on the phone, but i don't want it to interrupt my current call.

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