Marc-Andre Dufault

May 23, 2013

This is the second time in 2 days I have got this error message. First of all...what does it mean and how do I correct this from happening again?

call-id=1367266595-582236-1887658390-109 Channel[b1(B1 - A200_analog)ai1(B1I1)-c1]; State[CALL_OFFERED] Could not start early media since inboundCallHandling connectInboundSide condition is not set to ON-OUTBOUND-SIDE-MEDIA-AVAILABLE. Please change this paramter to that value in the pstn configuration file if you want to let the early media flowing beetween the pstn and sip sides

When our customers call in the phone doesnt ring, it just immediately disconnects the caller. This has been working for 2 weeks and now all of a sudden two days in a row it has this glitch

Any ideas?

Hi look for any voice mail activated on the analog lines, if this is the case you probably have a different dial tone and the sangoma board does not recognize it. Ask the pstn provider to disable the voice mail and this problem should vanish.

Marc-Andre

May 23, 2013

Hi,

Is it possible to setup private lines with a A200.

Exemple: line 1 to 3 rings hunt group 1, line 4 rings to ext 230, line 5 rings ext 231 and so on ?

Thanks

Marc-Andre Dufault

May 23, 2013

Ok solved, i was using 3cx softphone on my iPhone, i decided to try it with a good old snom 320 and the problem is not appening, so i am assuming it is 3cx.

Marc-Andre

May 23, 2013

Hi,

Just setting up a new pbx, as usual i am doing testing before installing. The problem i have is that the first second of audio is way to fast. I tried first with English language and after with french same result. I was running 5.0.9 su i have upgraded 5.0.10 and same problem.

Any idea wil be accepted.

Thanks

Marc-Andre

May 23, 2013

Actually you are not copying the link but cliking on it. Just right click the link to the upgrade, select copy shortcut and paste it in your upgrade page in the web interface of snom one. The it will work

Marc-Andre

May 23, 2013

What about 8.4.35? snom 821 has that one also available.

I did not tried 8.4.35 but you may want to try it, my costumer problem was solved with 8.7.3.10 and was very happy.

Marc-Andre

May 22, 2013

Hi,

Just roll back your 821 firmware to 8.7.3.10 and the low audio on 821 is gone.

Marc-André

May 22, 2013

Hi,

For your sound problem on your 821, just roll back the firmware to 8.7.3.10 . I had the problem on 4 snom 821. After returning 3 of them, i did this test and it worked fine.

Marc-Andre

March 30, 2012

The calls is comming in, it rings the phones. The wave file is there, i have looked a that, i even replaced it with another one that a i tooked from an audio promt zipped file i have downloaded from snom web site.

March 30, 2012

Hello all,

I got an issue this morning. The pbx service was taking a lot of cpu, so a decided to restart it and after the restart no more ringback for the incoming callers.

Stopped the service, restarted, did diffrent things on trunk setup like force local ringback..... restarted again. No luck. Decided to revert to an older version i have used 6 months ago and guess wath ? Problem solved. Am i the only one who had this problem ?

Is there a known fix for this ?

Marc-Andre

August 5, 2011

I would suggest in that case that an option will be added, ie:mailbox behaviour. keep saved messages and say mailbox is full or delete saved messages to make room for new ones.

Marc-Andre

August 5, 2011

Ok, is there a way to retreive a call list from the last 2 weeks, i have looked at the call logs no luck, look a some xml files in cdr foder the oldest file is from last friday.... is there a log file where i can find at least who called from the last 2 weeks ??

Marc-Andre

August 4, 2011

I have encountered something i found strange, i have customer who was out for 2 weeks, they verrified for voice mails last week and saved a few ones.

They came back yesterday and the mail box was full with 20 new messages but the saved ones from last week where gone.... Is this a normal behavior ??

Running snom one v 4.2.0.3981

Marc-Andre

March 24, 2011

It is working great if you have an ivr when the call comes in but in my case i have a live person answering the calls...

February 17, 2011

I am having the same issue and not sure of what you did to fix it. It is not clear.

Can you give more info ?

Marc-Andre

January 28, 2011

Just got a request from my customer,

is there a way to have the caller who hit the mailbox, to be able to select the language of the instruction's.

Exemple: if the caller want's instructions in english he press 1, in french he press 2.

Not sure if i am clear enough.

Marc-Andre

January 28, 2011

You should also remove these settings from the templates in the web interface, so that a re-provisioning of the phone does not ste LDAP again.

The only setting to remove is: %cn in the LDAP display name field of the phone.

Now, where can i find the default settings file for the snom 320. I have found a few ones but they are for a specific extention.

Marc-Andre

January 21, 2011

I will be on site on next friday,

I individually remove the settings and see exactly wich one is causing the problem.

Marc-Andre

January 21, 2011

So far so good. I just did the modification on second phone and the problem is gone.

Wath i have removed from the ldap config on the phones is:

LDAP name filter

LDAP number filter

LDAP name attributes

LDAP number attributes

LDAP display name

Marc-Andre

January 20, 2011

It's all ok with 4.2.0.3966

Txs

Marc-Andre

January 20, 2011

Any hints ???

Customer is asking about this avery 2 days.

Marc-Andre

January 20, 2011

Ok.

I have removed some ldap setting in the phone.

My customer already gave it a try, 5 calls with no wrong display.

She will pay attention to this on the next days and let me know how it goes.

If it's ok i will aply the same changes on the other 15 phones and post what i have removed from the phones.

Txs

Marc-Andre

January 20, 2011

Voila !

My customer just gave me an info.

It is an intermitent problem, i just tried it with them and on 3 calls it append on the last one.

[9] 2011/01/20 09:30:27: Using outbound proxy sip:192.168.1.113:2085;transport=tls because of flow-label

[9] 2011/01/20 09:30:27: Using outbound proxy sip:192.168.1.122:4587;transport=tls because of flow-label

[9] 2011/01/20 09:30:27: Last message repeated 2 times

[8] 2011/01/20 09:30:27: Packet authenticated by transport layer

[8] 2011/01/20 09:30:31: Last message repeated 5 times

[6] 2011/01/20 09:30:31: Received searchRequest, cn=

[8] 2011/01/20 09:30:31: Packet authenticated by transport layer

[9] 2011/01/20 09:30:31: UDP: Opening socket on 0.0.0.0:54662

[9] 2011/01/20 09:30:31: UDP: Opening socket on 0.0.0.0:54663

[8] 2011/01/20 09:30:31: Could not find a trunk (2 trunks)

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.105:3768;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Last message repeated 3 times

[8] 2011/01/20 09:30:31: To is <sip:5143161090@localhost;user=phone>, user 0, domain 2

[8] 2011/01/20 09:30:31: Set the To domain based on From user 234@localhost

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.122:4587;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: UDP: Opening socket on 0.0.0.0:60192

[9] 2011/01/20 09:30:31: UDP: Opening socket on 0.0.0.0:60193

[9] 2011/01/20 09:30:31: Resolve 247741: url sip:64.254.224.15

[9] 2011/01/20 09:30:31: Resolve 247741: udp 64.254.224.15 5060

[9] 2011/01/20 09:30:31: Message repetition, packet dropped

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.126:2102;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.125:3330;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.111:3276;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.105:3768;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.103:3357;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.120:3329;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.121:3320;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.114:3334;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.107:3499;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.109:3316;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.118:3341;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.124:3344;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.127:3506;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.113:2085;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Using outbound proxy sip:192.168.1.122:4587;transport=tls because of flow-label

[9] 2011/01/20 09:30:31: Last message repeated 2 times

[8] 2011/01/20 09:30:31: Packet authenticated by transport layer

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.126:2102;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.125:3330;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.111:3276;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.105:3768;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.103:3357;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.120:3329;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.121:3320;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.114:3334;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.107:3499;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.109:3316;transport=tls because of flow-label

[7] 2011/01/20 09:30:32: Call a82db010@pbx: Clear last INVITE

[9] 2011/01/20 09:30:32: Resolve 247770: url sip:64.254.224.15:5060;transport=udp

[9] 2011/01/20 09:30:32: Resolve 247770: a udp 64.254.224.15 5060

[9] 2011/01/20 09:30:32: Resolve 247770: udp 64.254.224.15 5060

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.118:3341;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.124:3344;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.127:3506;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.113:2085;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Using outbound proxy sip:192.168.1.122:4587;transport=tls because of flow-label

[9] 2011/01/20 09:30:32: Last message repeated 3 times