DarioN Posted June 13, 2016 Report Share Posted June 13, 2016 Hi good day. I have a problem with my dial plans where I try to replace a 3 digit number into a 8 digit number. The problem is that in one of my domains it works without problem, but in another one it doesn't, I just get a "not found" message on my phone. Does anyone know what could be happening? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 13, 2016 Report Share Posted June 13, 2016 Does the phone has a local dial plan on the phone? Did you plug and play the phone? What type is it? Quote Link to comment Share on other sites More sharing options...
DarioN Posted June 13, 2016 Author Report Share Posted June 13, 2016 The phone doesnt have a local dial plan. I put the configuration manually. It is a yealink t21p Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 13, 2016 Report Share Posted June 13, 2016 Ok. How about the country code in the domain? Do they have the same country codes? Quote Link to comment Share on other sites More sharing options...
DarioN Posted June 13, 2016 Author Report Share Posted June 13, 2016 Yes, they have the same contry and area code Quote Link to comment Share on other sites More sharing options...
DarioN Posted June 13, 2016 Author Report Share Posted June 13, 2016 Hi, I found what the problem was. I had to add the 3 digit pattern to the rates of the trunk. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 14, 2016 Report Share Posted June 14, 2016 Whow, I would not have guessed that. Thanks for sharing. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.