Jump to content

Inbound group SMS


Recommended Posts

We are increasingly getting more and more request for inbound SMS to group. An inbound SMS being routed to multiple people at the same time would be beneficial. I understand tracking SMS with previous conversations, but I feel like there are several solutions that can easily track it. Also, allowing agents to respond to that message sent to the queue, as the queue's ANI would be beneficial as well.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...