pbxuser911 Posted January 15, 2009 Report Share Posted January 15, 2009 We would like to have the following done, can anyone advise in plain english the best way to do it ? I want when someone calls into our customer service que, it should ring my cell phone and also my other phone number (home office) should also ring in additionan when i answer my cell phone or home office phone it should have the option of pressing 1 to accept or 2 to ignore or 3 to do some other cool things, maybe transfer it to another 10 digit phone number, and if i ignore it then it should keep ringing on the other extensions that are on that que, Quote Link to comment Share on other sites More sharing options...
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