Windows incoming call pop-up doesn't go away

[Matevz]

Hi There

we just moved to latest version and noticed that Incoming call pop up doesn't disappear after phone has been answered by someone else or has completed on another destination

 

PBX v69.2.4

Windows app v.6.1.9

happens on multiple devices

 

cheers

 

Matt

[anton]

Hi Matt,

Thanks for letting us know.

Looking into this right now

[Matevz]

Hi Team

 

would like to update on this, there seems to be more issues:

Sometimes I will get double toast notification on incoming calls, now the issue today is, there is no pop-ups on incoming calls on multiple workstations

[GaryJCE]

The issue is still occurring

 

We are on Vodia pbx 69.2.4

Windows app 6.2.1

 

Once the call is answered somewhere else the App notification should go away (it used to!!)

 

 

[Matevz]

Just to update on this, have talked to your Aus support/sales engineer and we upgraded to v69 again

At the moment we don't get double pop-ups (strangely it only happened once)
after further testing, we have noticed pop-ups disappear and don't happen at all unless you restart the app.

Seems to be related to when:
-you get incoming call and you answer it and when caller hangs up, Vodia app will flash with call on screen.

If I don't press X to hang up, I won't get any notifications until I restart the app.

still happening on v69.3

This is hopefully getting investigated now

[Matevz]

Seems to be resolved now on 69.3.1

when call is hanged up, call will still flash unless you hang up, but at least my extension is not in busy state if call doesn't manually get hanged up from the app