DaveW Posted June 25 Report Share Posted June 25 We have a client that is experiencing an issue when using the app - they do not want to do a blind transfer. When they receive a call on the app, they put that call on hold, call the other number to see if that person is available, and if so they put the second call on hold. When they go back to the first call, the transfer icon disappears. Has anyone else experienced this? Is there a work-around for them? Quote Link to comment Share on other sites More sharing options...
actnetvoip Posted June 28 Report Share Posted June 28 Hi, Dave I'll send this to our development for review. Quote Link to comment Share on other sites More sharing options...
DaveW Posted July 1 Author Report Share Posted July 1 Thanks! Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 2 Report Share Posted July 2 The problem is that the transfer button is hidden by default. After the resume, it was simple not enabled again. We'll roll that into the next build. The workaround is to use the good old transfer code *77. Instead of resuming the call and using the (missing) transfer button, keep the call on hold and dial *77xxx where xxx is the blind transfer destination. Quote Link to comment Share on other sites More sharing options...
DaveW Posted July 3 Author Report Share Posted July 3 thanks! Quote Link to comment Share on other sites More sharing options...
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