mattlandis Posted April 28, 2009 Report Share Posted April 28, 2009 Hello, I'm wondering if IVR could be made to playback a recording? for example: recordings named 0001.wav, 0002.wav, etc. are in a certain folder. Caller calls in and prompt says "Press your recording number" and it playsback the corresponding recording. Is something like that possible without writing code? thanks! matt Quote Link to comment Share on other sites More sharing options...
Bill H Posted April 28, 2009 Report Share Posted April 28, 2009 Hello, I'm wondering if IVR could be made to playback a recording? for example: recordings named 0001.wav, 0002.wav, etc. are in a certain folder. Caller calls in and prompt says "Press your recording number" and it playsback the corresponding recording. Is something like that possible without writing code? thanks! matt My first and easiest thought is to have it transfer the caller to another IVR that has the desired recording. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 28, 2009 Author Report Share Posted April 28, 2009 Hi, The idea is to make it easy for a non-tech to add a recording... What the plan is is to use the pbxnsip recording feature, then have those recordings avaialble for people to call in and listen to by some assigned id number. Any other ideas? tx! matt Quote Link to comment Share on other sites More sharing options...
Bill H Posted April 28, 2009 Report Share Posted April 28, 2009 Hi, The idea is to make it easy for a non-tech to add a recording... What the plan is is to use the pbxnsip recording feature, then have those recordings avaialble for people to call in and listen to by some assigned id number. Any other ideas? tx! matt When you say "What the plan is is to use the pbxnsip recording feature," which recording feature are you speaking of? Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 28, 2009 Author Report Share Posted April 28, 2009 To create the recording file we plan to use the built-in pbxnsip recording capability to make the file we want to play back. (unless there is a better way) matt Quote Link to comment Share on other sites More sharing options...
Bill H Posted April 29, 2009 Report Share Posted April 29, 2009 To create the recording file we plan to use the built-in pbxnsip recording capability to make the file we want to play back. (unless there is a better way) matt I looked in the WIKI under IVR Node and found this to reset the MWI Indicator. Set “action:set?name=vm_indicator&value=0/0 (0/0)” under SOAP URL I know that isn't what you are looking for but perhaps PBXNSIP Support can tell us what other "action:" methods are available. That may be where your answer can be found. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 29, 2009 Author Report Share Posted April 29, 2009 Thanks for the posts...yes that is the direction I'm wanting to go... tx matt Quote Link to comment Share on other sites More sharing options...
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