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Hiding Call Information


Bill H
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The PAC v3 works well.

 

Is it possible in future releases to add the ability to "Reveal" or "Hide" the telephone number the busy station is talking with?

 

Executives do not want the Mail Room to know who they are talking to.

 

A choice similar to Permission to Monitor this Account.

 

Something simple like "Show Call Info in PAC" with a Yes or No choice.

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The PAC v3 works well.

 

Is it possible in future releases to add the ability to "Reveal" or "Hide" the telephone number the busy station is talking with?

 

Executives do not want the Mail Room to know who they are talking to.

 

A choice similar to Permission to Monitor this Account.

 

Something simple like "Show Call Info in PAC" with a Yes or No choice.

 

I see the point. But I think if we setup the PAC to monitor only those extensions that they are supposed to, your problem will be automatically taken care of.

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