Jump to content

"All Trunks are Busy" dialplan needed


Isaac Schneider
 Share

Recommended Posts

Hello,

 

I have an environment where we switched from a key system to a CS410 running in pbx mode. I have run into frustration on the end users part when dialing out I get a call failed. They do not know if it is a system error or trunk availability. I know it is from trunk availability but they need to have a recording.

 

1. I ended up creating an extension 599 and placing a recording of "All Trunks are Busy, Please Hang up and try your call again"

2. For trunks I have one group of the builtin POTS ports, I have enabled failover on all error codes.

3. In the dial plan I have created an entry after the POTS trunk: 300:EXTENSION:*:599

 

It will not fail over to the 599 message. Any Ideas?

 

Thanks,

Isaac.

Link to comment
Share on other sites

Is the call being sent to the extension 599? Probably, a SIP trace will tell us.

 

 

Hello,

 

I have an environment where we switched from a key system to a CS410 running in pbx mode. I have run into frustration on the end users part when dialing out I get a call failed. They do not know if it is a system error or trunk availability. I know it is from trunk availability but they need to have a recording.

 

1. I ended up creating an extension 599 and placing a recording of "All Trunks are Busy, Please Hang up and try your call again"

2. For trunks I have one group of the builtin POTS ports, I have enabled failover on all error codes.

3. In the dial plan I have created an entry after the POTS trunk: 300:EXTENSION:*:599

 

It will not fail over to the 599 message. Any Ideas?

 

Thanks,

Isaac.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...