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Redirect Timeout Problem


jlumby
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I have found that if you enter an incorrect extension number in an auto attendant, and the voice prompts you that you have done so, the redirect timeout is no longer in effect. This is problematic since if I you want to replay the greeting, you cannot do so after a certain amount of inactivity. I am on version 3.4.0.3202 Win32

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I never knew it worked at one point?

we always had this problem that if you dial in a wrong "account" number then it will tell you this extension number does not exist

and after the timeout it will only announce you the info you have selected in the "Entering the destination" under the IVR tab on a Auto Attendant for example.

would be nice to have a setting where to send the call if a wrong extension was dialed from the auto attendant (not if I pick up the phone on the domain and dial a wrong extension)

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