jlumby Posted October 8, 2009 Report Share Posted October 8, 2009 I have found that if you enter an incorrect extension number in an auto attendant, and the voice prompts you that you have done so, the redirect timeout is no longer in effect. This is problematic since if I you want to replay the greeting, you cannot do so after a certain amount of inactivity. I am on version 3.4.0.3202 Win32 Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted October 9, 2009 Report Share Posted October 9, 2009 I never knew it worked at one point? we always had this problem that if you dial in a wrong "account" number then it will tell you this extension number does not exist and after the timeout it will only announce you the info you have selected in the "Entering the destination" under the IVR tab on a Auto Attendant for example. would be nice to have a setting where to send the call if a wrong extension was dialed from the auto attendant (not if I pick up the phone on the domain and dial a wrong extension) Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.