Jump to content

Redirect to AA gets additional message?????


Recommended Posts

Posted

When I redirect a number to an Auto attendent the PBX does not go directly to the AA recorded message but says " to reach an outbound call press 1 to recieve an call back on this number press 2 to go to the mailbox press 3 to go to the auto attendant press 4 "

 

 

Where doe this message come from and how do I turn it off??????????

 

Thanks,

 

Viking

Posted

how do you redirect a number to the auto attendant ?

usually that message is played when you call in to the IVR DID from your cell phone number that has been added as the cell phone number under the redirect tab on the extension account

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...