zero out of IVR

[brandywinetech.com]

I want to use IVR for reading directions to customers as a choice from AA .. can I do this or should I use Auto Attendants for this ?

 

 

it just repeats the message in the IVR forever with no way to allow the caller to back out to a previous menu ..

 

yori

[Vodia PBX]

Well you should be able to have a pattern that matches the 0 and then redirect you to another account... Would that solve the problem?

[dslepnev]

Well you should be able to have a pattern that matches the 0 and then redirect you to another account... Would that solve the problem?

 

I am also trying to use IVR node. The same, IVR node repeat the prompt and repeat when user don't enter the digit. How to disconnect the call or redirect this call to another extension when user do not pressed any digit? Have you simple example?

Thanks.

[Vodia PBX]

I am also trying to use IVR node. The same, IVR node repeat the prompt and repeat when user don't enter the digit. How to disconnect the call or redirect this call to another extension when user do not pressed any digit? Have you simple example?

 

You can handle timeouts in IVR nodes: http://wiki.pbxnsip.com/index.php/IVR_Node (just updated).

 

So - just enter a timeout value and use the pattern "!T!123!" in the DTMF Match List if you want to redirect the call to 123.

[dslepnev]

You can handle timeouts in IVR nodes: http://wiki.pbxnsip.com/index.php/IVR_Node (just updated).

 

So - just enter a timeout value and use the pattern "!T!123!" in the DTMF Match List if you want to redirect the call to 123.

 

Thanks a lot!