Jump to content

MWI after moving message


mabbott

Recommended Posts

Version:3.4.0.3201

The MWI/message count seems to not be getting updated when a moving a message is completed in a call to a mailbox. I am not seeing any notifies being sent from the system to update the message counts. I have done a few tests using an auto-provisioned Snom 370 as the only phone on an extension. Test 1: 1new/0saved indicated on phone and pbx, log into mailbox using phone and move message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 1/0. Test 2: 2new/0saved indicated on phone and pbx, log into mailbox using phone and delete one message then move 2nd message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 2/0. If deleting or saving all messages or using the * code to clear the MWI, the message counts will be updated/cleared on the phone.

Link to comment
Share on other sites

Version:3.4.0.3201

The MWI/message count seems to not be getting updated when a moving a message is completed in a call to a mailbox. I am not seeing any notifies being sent from the system to update the message counts. I have done a few tests using an auto-provisioned Snom 370 as the only phone on an extension. Test 1: 1new/0saved indicated on phone and pbx, log into mailbox using phone and move message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 1/0. Test 2: 2new/0saved indicated on phone and pbx, log into mailbox using phone and delete one message then move 2nd message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 2/0. If deleting or saving all messages or using the * code to clear the MWI, the message counts will be updated/cleared on the phone.

 

There was an defect on 3.4 & is fixed in the 4.0 version

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...