mabbott Posted March 24, 2010 Report Share Posted March 24, 2010 Version:3.4.0.3201 The MWI/message count seems to not be getting updated when a moving a message is completed in a call to a mailbox. I am not seeing any notifies being sent from the system to update the message counts. I have done a few tests using an auto-provisioned Snom 370 as the only phone on an extension. Test 1: 1new/0saved indicated on phone and pbx, log into mailbox using phone and move message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 1/0. Test 2: 2new/0saved indicated on phone and pbx, log into mailbox using phone and delete one message then move 2nd message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 2/0. If deleting or saving all messages or using the * code to clear the MWI, the message counts will be updated/cleared on the phone. Quote Link to comment Share on other sites More sharing options...
pbx support Posted March 26, 2010 Report Share Posted March 26, 2010 Version:3.4.0.3201The MWI/message count seems to not be getting updated when a moving a message is completed in a call to a mailbox. I am not seeing any notifies being sent from the system to update the message counts. I have done a few tests using an auto-provisioned Snom 370 as the only phone on an extension. Test 1: 1new/0saved indicated on phone and pbx, log into mailbox using phone and move message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 1/0. Test 2: 2new/0saved indicated on phone and pbx, log into mailbox using phone and delete one message then move 2nd message to another extension, message appears on other extension, however pbx says 0/0 but phone still says 2/0. If deleting or saving all messages or using the * code to clear the MWI, the message counts will be updated/cleared on the phone. There was an defect on 3.4 & is fixed in the 4.0 version Quote Link to comment Share on other sites More sharing options...
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