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Start Application Session and Server Resources Busy


moe
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You can set the log level to 8 and turn on the "Log IVR events", you will see some more information.

 

Yes and I have:

 

[8] 2011/04/08 12:22:15: CSTA: StartApplicaitonSession Request from @, App id=My App, invoke id=�, timeout=300

[5] 2011/04/08 12:22:15: CSTA: StartApplicaitonSession Request failed for @, App id=My App, invoke id=�, timeout=300

[8] 2011/04/08 12:22:20: Packet authenticated by transport layer

[8] 2011/04/08 12:22:23: Last message repeated 3 times

 

It could be the that userName or password or domain in the SessionLoginInfo is not correct.

 

I am using the System Administrator login for SessionLoginInfo.

 

<?xml version="1.0" encoding="utf-8"?>
<StartApplicationSession xmlns="http://www.ecma-international.org/standards/ecma-354/appl_session/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
 <applicationInfo>
   <applicationID>My App</applicationID>
 </applicationInfo>
 <SessionLoginInfo>
   <userName>admin@domain.com</userName>
   <password>password</password>
 </SessionLoginInfo>
 <requestedProtocolVersions>
   <protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed5</protocolVersion>
   <protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed4</protocolVersion>
   <protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3</protocolVersion>
   <protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed2</protocolVersion>
   <protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta</protocolVersion>
 </requestedProtocolVersions>
 <requestedSessionDuration>300</requestedSessionDuration>
</StartApplicationSession>

 

What are you using to connect to the PBX?

 

I am using TCP without SOAP as described in ECMA 323, Annex J.2

 

Many Thanks!

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Couple of suggetions -

1. Try using one of the extension instead of admin@domain.com.

2. Change the hierarchy to <applicationInfo><applicationSpecificInfo><SessionLoginInfo>

 

Example:

<applicationInfo>
 <applicationID>My App</applicationID>
 <applicationSpecificInfo>
   <tns:SessionLoginInfo xmlns:tns="http:// www.pbxnsip.com/schemas/csta/login">
     <tns:userName>41</tns:userName>
     <tns:password>password</tns:password>
     <tns:domain>pbx.company.com</tns:domain>
     <tns:sessionCleanupDelay>60</tns:sessionCleanupDelay>
   </tns:SessionLoginInfo>
 </applicationSpecificInfo>
</applicationInfo>
<requestedProtocolVersions>
 <protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed3</protocolVersion>
 <protocolVersion>http://www.ecma-international.org/standards/ecma-323/csta/ed4</protocolVersion>
</requestedProtocolVersions>
<requestedSessionDuration>180</requestedSessionDuration>

 

 

[8] 20110411125808: CSTA: StartApplicaitonSession Request from 41@pbx.company.com, App id=My App, invoke id=0038, timeout=180

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Thank you very much. That seems to have done it!

 

Can you tell me where I can find the documentation on applicationInfo, applicationSpecificInfo, and SessionLoginInfo? I can't find it in ECMA-269 or TR-087.

 

EDIT:

I mean, I can't find it in ECMA-354.

 

Many Thanks!

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