speck Posted May 11, 2011 Report Share Posted May 11, 2011 having an issue with my patton 4114 gateways problem is this, calls come in, ring twice on my system, and then stop ringing, however they continue to ring for the calling party.. originally the pattons were sending calls to anonymous, this was changed as it appeared pbxnsip was rejecting the anonymous... so now they are being sent to the receptionist extension (hunt group consisting of 2 extensions) however the calls are still only ringing on these phones twice, and disappearing. configurations are as follows cli version 3.20 clock local default-offset -04:00 dns-client server 8.8.8.8 webserver port 80 language en sntp-client sntp-client server primary 172.169.1.xxx port 123 version 4 system hostname "PSTN Gateway A" system ic voice 0 low-bitrate-codec g729 profile ppp default profile call-progress-tone defaultDialtone play 1 1000 450 -6 profile call-progress-tone defaultAlertingtone play 1 1000 450 -13 pause 2 5000 profile call-progress-tone defaultBusytone play 1 300 450 -7 pause 2 300 profile call-progress-tone defaultReleasetone play 1 300 450 -7 pause 2 300 profile call-progress-tone defaultCongestiontone play 1 300 450 -7 pause 2 300 profile tone-set default profile voip default codec 1 g711alaw64k rx-length 20 tx-length 20 codec 2 g711ulaw64k rx-length 20 tx-length 20 fax transmission 1 relay t38-udp fax transmission 2 bypass g711alaw64k profile pstn default profile sip default no autonomous-transitioning profile aaa default method 1 local method 2 none context ip router interface IF_IP_LAN ipaddress 172.169.1.xxx 255.255.255.0 tcp adjust-mss rx mtu tcp adjust-mss tx mtu interface IF_IP_WAN ipaddress dhcp tcp adjust-mss rx mtu tcp adjust-mss tx mtu context cs switch no digit-collection timeout interface sip IF_SIP_1 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface sip IF_SIP_2 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface sip IF_SIP_3 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface sip IF_SIP_4 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface fxo IF_FXO_1 route call dest-interface IF_SIP_1 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing interface fxo IF_FXO_2 route call dest-interface IF_SIP_2 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing interface fxo IF_FXO_3 route call dest-interface IF_SIP_3 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing interface fxo IF_FXO_4 route call dest-interface IF_SIP_4 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing service hunt-group HUNT_FXO cyclic drop-cause normal-unspecified drop-cause no-circuit-channel-available drop-cause network-out-of-order drop-cause temporary-failure drop-cause switching-equipment-congestion drop-cause access-info-discarded drop-cause circuit-channel-not-available drop-cause resources-unavailable drop-cause destination-out-of-order route call 1 dest-interface IF_FXO_1 route call 2 dest-interface IF_FXO_2 route call 3 dest-interface IF_FXO_3 route call 4 dest-interface IF_FXO_4 context cs switch no shutdown context sip-gateway GW_SIP_ALL_LINES interface LAN bind interface IF_IP_LAN context router port 5060 context sip-gateway GW_SIP_ALL_LINES no shutdown port ethernet 0 0 medium auto encapsulation ip bind interface IF_IP_LAN router no shutdown port fxo 0 0 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_1 switch no shutdown port fxo 0 1 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_2 switch no shutdown port fxo 0 2 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_3 switch no shutdown port fxo 0 3 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_4 switch no shutdown cli version 3.20 clock local default-offset -04:00 dns-client server 8.8.8.8 webserver port 80 language en sntp-client sntp-client server primary 172.169.1.xxx port 123 version 4 system hostname "PSTN Gateway B" system ic voice 0 low-bitrate-codec g729 profile ppp default profile call-progress-tone defaultDialtone play 1 1000 450 -6 profile call-progress-tone defaultAlertingtone play 1 1000 450 -13 pause 2 5000 profile call-progress-tone defaultBusytone play 1 300 450 -7 pause 2 300 profile call-progress-tone defaultReleasetone play 1 300 450 -7 pause 2 300 profile call-progress-tone defaultCongestiontone play 1 300 450 -7 pause 2 300 profile tone-set default profile voip default codec 1 g711alaw64k rx-length 20 tx-length 20 codec 2 g711ulaw64k rx-length 20 tx-length 20 fax transmission 1 relay t38-udp fax transmission 2 bypass g711alaw64k profile pstn default profile sip default no autonomous-transitioning profile aaa default method 1 local method 2 none context ip router interface IF_IP_LAN ipaddress 172.169.1.xxx 255.255.255.0 tcp adjust-mss rx mtu tcp adjust-mss tx mtu interface IF_IP_WAN ipaddress dhcp tcp adjust-mss rx mtu tcp adjust-mss tx mtu context cs switch no digit-collection timeout interface sip IF_SIP_1 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface sip IF_SIP_2 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface sip IF_SIP_3 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface sip IF_SIP_4 bind context sip-gateway GW_SIP_ALL_LINES route call dest-service HUNT_FXO remote 172.169.1.xxx 5060 early-connect early-disconnect address-translation outgoing-call to-header user-part fix 801 host-part remote interface fxo IF_FXO_1 route call dest-interface IF_SIP_1 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing interface fxo IF_FXO_2 route call dest-interface IF_SIP_2 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing interface fxo IF_FXO_3 route call dest-interface IF_SIP_3 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing interface fxo IF_FXO_4 route call dest-interface IF_SIP_4 loop-break-duration min 200 max 1000 disconnect-signal loop-break disconnect-signal busy-tone ring-number on-caller-id dial-after timeout 1 mute-dialing service hunt-group HUNT_FXO cyclic drop-cause normal-unspecified drop-cause no-circuit-channel-available drop-cause network-out-of-order drop-cause temporary-failure drop-cause switching-equipment-congestion drop-cause access-info-discarded drop-cause circuit-channel-not-available drop-cause resources-unavailable drop-cause destination-out-of-order route call 1 dest-interface IF_FXO_1 route call 2 dest-interface IF_FXO_2 route call 3 dest-interface IF_FXO_3 route call 4 dest-interface IF_FXO_4 context cs switch no shutdown context sip-gateway GW_SIP_ALL_LINES interface LAN bind interface IF_IP_LAN context router port 5060 context sip-gateway GW_SIP_ALL_LINES no shutdown port ethernet 0 0 medium auto encapsulation ip bind interface IF_IP_LAN router no shutdown port fxo 0 0 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_1 switch no shutdown port fxo 0 1 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_2 switch no shutdown port fxo 0 2 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_3 switch no shutdown port fxo 0 3 use profile fxo us caller-id format bell encapsulation cc-fxo bind interface IF_FXO_4 switch no shutdown any ideas?? 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speck Posted May 11, 2011 Author Report Share Posted May 11, 2011 keep in mind this system ran for over a year, with 0 repeat Z E R O problems, with a grandstream gateway, until that gateway crapped out on me (started locking up and not allowing calls in or out without a power cycle) once we switched to the patton gateways, this is when the problem started.. Quote Link to comment Share on other sites More sharing options...
katerina Posted May 12, 2011 Report Share Posted May 12, 2011 Hi, Can you enable SIP Logging and post the logs here? Quote Link to comment Share on other sites More sharing options...
speck Posted May 12, 2011 Author Report Share Posted May 12, 2011 Hi, Can you enable SIP Logging and post the logs here? patton went through debug logs of the gateways.. apparently pbxnsip is not sending a 200 ok message to the gateways, or if it is the gateways are not receibing it, therefore after 30 seconds the pattons send a cancel message to pbxnsip sorry for mistakes typing rapidly on Iphone haha Quote Link to comment Share on other sites More sharing options...
speck Posted May 12, 2011 Author Report Share Posted May 12, 2011 patton went through debug logs of the gateways.. apparently pbxnsip is not sending a 200 ok message to the gateways, or if it is the gateways are not receibing it, therefore after 30 seconds the pattons send a cancel message to pbxnsip sorry for mistakes typing rapidly on Iphone haha ok well my vendor got it working, odly enough we had to remove encryption, and update some firmware but its working great now.. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted May 13, 2011 Report Share Posted May 13, 2011 patton support could be replicated by other vendors in my opinion. stellar. Quote Link to comment Share on other sites More sharing options...
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