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andrewgroup

Snom Free CS410 cell phone redirect issue

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We have this version 4.2.0.3981 on a client and when entering the cell phone number in the redirect field it accepts it as entered.

 

On another running 4.2.1.4025 when you enter the cell phone number for the extension it rewrites the cell phone and adds "-" dashes between making the entry 617-222-3333

On the 4025 machine the offer virtual assistant does not work, while the 3981 does....

 

Is there a setting to prevent the "-" from being added? read all pages from book regarding cell phone and no love.

 

Please advise.

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Looking at the formatting, you have the country code set on the domain. The dashes are just for the display. But internally the number will be saved as +16172223333. If the "From" in the incoming INVITE has something other than this, you may experience the issue.

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