andrewgroup Posted September 14, 2011 Report Share Posted September 14, 2011 We have this version 4.2.0.3981 on a client and when entering the cell phone number in the redirect field it accepts it as entered. On another running 4.2.1.4025 when you enter the cell phone number for the extension it rewrites the cell phone and adds "-" dashes between making the entry 617-222-3333 On the 4025 machine the offer virtual assistant does not work, while the 3981 does.... Is there a setting to prevent the "-" from being added? read all pages from book regarding cell phone and no love. Please advise. Quote Link to comment Share on other sites More sharing options...
pbx support Posted September 14, 2011 Report Share Posted September 14, 2011 Looking at the formatting, you have the country code set on the domain. The dashes are just for the display. But internally the number will be saved as +16172223333. If the "From" in the incoming INVITE has something other than this, you may experience the issue. Quote Link to comment Share on other sites More sharing options...
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