Jump to content

HTML Template missing


Recommended Posts

We have recently installed a snom ONE Plus (Yellow) which works very well.

The problem I have is that when I go to the Admin --> Web Page Control menu, all of the HTML Templates are missing, apart from 2 which I modified.


When the system was originally set up the list was complete with every single XML file in there.

I'm not sure at what point they disappeared, but it was either after an update or after switching around the primary domain and one of it's aliases.

I have SSH access to the box if I need to change and config files.


Below (and attached) is a screenshot:



Link to comment
Share on other sites

Generally, these things happen if you have some custom html under '/usr/local/snomONE/html' folder or some error happened during the "Web Page control" customization.


If you undo the customization, you should get the templates back. You can undo by -

  • ssh to the PBX
  • delete the webpages folder (Make sure you know what changes to make on snom_370.xml and snom_3xx_phone.xml later)
  • delete html folder (if any. Also make sure to backup this folder, if you have other stuff here)
  • restart the PBX
  • Login to PBX web & verify you see all the templates again.
  • Redo the changes on snom_370.xml and snom_3xx_phone.xml

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...