lirees Posted January 24, 2013 Report Share Posted January 24, 2013 Hi, I can manage the service flag with a call from the outside? I'll explain .... if i forget to activate the service flag i would like to turn on even when i'm outside of my office whit a call form my cell phone. is it possible? thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 24, 2013 Report Share Posted January 24, 2013 If the PBX has the extension associated with the cell phone, it should be actually quite simple. Call into the PBX (the private virtual assistant will offer you the special menu), then go to the auto attendant and then then dial the service flag number. If you need to dial a star code, you can call into your mailbox (PIN code), then in the main menu you can dial star codes. For example *80 can be used to set redirection for auto attendants, hunt groups and other account types (http://wiki.snomone.com/index.php?title=Call_Forwarding#Set_Night_Mode_for_Domain_Accounts_.28.2A80.29). This does not use service flags, but is also useful in cases you are out of the office, for example on snow days. Quote Link to comment Share on other sites More sharing options...
lirees Posted January 29, 2013 Author Report Share Posted January 29, 2013 If the PBX has the extension associated with the cell phone, it should be actually quite simple. Call into the PBX (the private virtual assistant will offer you the special menu), then go to the auto attendant and then then dial the service flag number. If you need to dial a star code, you can call into your mailbox (PIN code), then in the main menu you can dial star codes. For example *80 can be used to set redirection for auto attendants, hunt groups and other account types (http://wiki.snomone.com/index.php?title=Call_Forwarding#Set_Night_Mode_for_Domain_Accounts_.28.2A80.29). This does not use service flags, but is also useful in cases you are out of the office, for example on snow days. it would be a perfect solution but I have any problem with the configuration of the pbx i have insert in the field "Cell phone number" of the tab "redirections" my cell number and changed "When this cell phone calls the PBX:" in "offer personal virtual assistant", but when i call the number of pbx from my cell phone i don't hear the special menu. So i have try to connect directly the line to the extension without passing to hunt group but nothing has changed. where i wrong ?? thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 29, 2013 Report Share Posted January 29, 2013 Maybe this is because then number does not 100 % match what is coming from the service provider/gateway. Usually it helps to enter the country code in the domain, so that the PBX can put the numbers into a global format (+something). Quote Link to comment Share on other sites More sharing options...
lirees Posted January 30, 2013 Author Report Share Posted January 30, 2013 very strange, i have inserted two cell phone number in two different extensions and in the log of pbx the numbers match at 100%. in fact in the "form" field of sip log when i call the pbx from a cell phone appears the name of the associated exstension, but the personal virtual assistan don't work INVITE sip:203@172.16.10.15:5060 SIP/2.0 Via: SIP/2.0/UDP 172.16.10.3:5060;branch=z9hG4bK-99b7558304963810085ba0e25f4b561e;rport From: "Cordless" <sip:333xxxx305@172.16.10.3;user=phone>;tag=551319297 To: <sip:03621xxx801@127.0.0.1;user=phone> Call-ID: 454a6904@pbx CSeq: 29660 INVITE Max-Forwards: 70 Contact: <sip:203@172.16.10.3:5060;transport=udp> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: snomONE/4.5.0.1075 Delta Aurigids Content-Type: application/sdp Content-Length: 382 v=0 o=- 1760881727 1760881727 IN IP4 172.16.10.3 s=- c=IN IP4 172.16.10.3 t=0 0 m=audio 60730 RTP/AVP 18 3 0 8 2 9 101 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:3 gsm/8000 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:9 g722/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=rtcp-xr:rcvr-rtt=all voip-metrics a=sendrecv Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 30, 2013 Report Share Posted January 30, 2013 The PBX does by default look at the Request-URI (203 above). If you want to use the To-header, you have to use the "t" pattern extension in the extended regular expression for inbound calls (see http://wiki.snomone.com/index.php?title=Inbound_Calls). I guess that's the problem here. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.