Daniel IT-Stöd Posted March 5, 2013 Report Share Posted March 5, 2013 Customer uses a SnomOne PBX and the building they are in have a speaker phone so the tennants can open the door by pressing the hash key (#) on their phones. Before thay had the SnomOne/ Snom 320 setup they used analogue phones (or cellphones) and that worked fine. However after switching to their current config this does not work, the door won't open when they press " and the documentation on this in SnomOne is rather sparse, the only thing I've found is this: http://wiki.snomone.com/index.php?title=DTMF_Detection but I can't find the settings IN SnomOne. I've checked the SIP Trace and the Logfile but I see nothing relating to pressing # when we've tried. Doing some further reading, I looked up the http interface/ API of the phone and On my phone, which is also a Snom 320 (however a different platform), I tried to use the web interface to send DTMF commands during a call of my own. http://192.168.201.102/command.htm?key_dtmf=1234 sends the 1234 tones to my phone during a call but http://192.168.201.102/command.htm?key_dtmf=# does not do anything. Hence, I don't think it's possible to use the # key for the purpose of opening a door using a Snom 320. Quote Link to comment Share on other sites More sharing options...
gifti Posted March 5, 2013 Report Share Posted March 5, 2013 Customer uses a SnomOne PBX and the building they are in have a speaker phone so the tennants can open the door by pressing the hash key (#) on their phones. Before thay had the SnomOne/ Snom 320 setup they used analogue phones (or cellphones) and that worked fine. However after switching to their current config this does not work, the door won't open when they press " and the documentation on this in SnomOne is rather sparse, the only thing I've found is this: http://wiki.snomone....=DTMF_Detection but I can't find the settings IN SnomOne. I've checked the SIP Trace and the Logfile but I see nothing relating to pressing # when we've tried. Doing some further reading, I looked up the http interface/ API of the phone and On my phone, which is also a Snom 320 (however a different platform), I tried to use the web interface to send DTMF commands during a call of my own. http://192.168.201.1...m?key_dtmf=1234 sends the 1234 tones to my phone during a call but http://192.168.201.1....htm?key_dtmf=# does not do anything. Hence, I don't think it's possible to use the # key for the purpose of opening a door using a Snom 320. Try to replace the hash with %23. Quote Link to comment Share on other sites More sharing options...
Daniel IT-Stöd Posted March 5, 2013 Author Report Share Posted March 5, 2013 Try to replace the hash with %23. Tried, nothing happens there either Quote Link to comment Share on other sites More sharing options...
Daniel IT-Stöd Posted March 5, 2013 Author Report Share Posted March 5, 2013 Tried, nothing happens there either The log file says: [6] 5/3/2013 11:50:11: webserver::request 42: GET /command.htm?key_dtmf=1234 HTTP/1.1 <--- tones are heard [6] 5/3/2013 11:50:34: webserver::request 42: GET /command.htm?key_dtmf= HTTP/1.1 <--- Note, the # is not recognized at all (hence why I should have tried %23?) [6] 5/3/2013 11:50:58: webserver::request 48: GET /command.htm?key_dtmf=%23 HTTP/1.1 <--- Nothing is heard * is working as a DTMF... Quote Link to comment Share on other sites More sharing options...
gifti Posted March 5, 2013 Report Share Posted March 5, 2013 I tried this: - opened my webbrowser - typed in http://admin:password@192.168.0.202/command.htm?key_dtmf=4711%23 - pick up the SNOM phone 192.168.0.202 (SNOM 370) - dialed a foreign mailbox (PIN is necessary) - hit enter in the webbrowser (http request is working) - ... sounds like 5 dtmf tones in the earphone - works fine regards gifti Quote Link to comment Share on other sites More sharing options...
Daniel IT-Stöd Posted March 5, 2013 Author Report Share Posted March 5, 2013 I tried this: - opened my webbrowser - typed in http://admin:password@192.168.0.202/command.htm?key_dtmf=4711%23 - pick up the SNOM phone 192.168.0.202 (SNOM 370) - dialed a foreign mailbox (PIN is necessary) - hit enter in the webbrowser (http request is working) - ... sounds like 5 dtmf tones in the earphone - works fine regards gifti Hmm. Have to test if it works with sending two tones then... Quote Link to comment Share on other sites More sharing options...
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