Jump to content

Multiple Agent groups


Recommended Posts

Well you can have all phones on all groups. However, a "login" means that that agent is logged into all groups.

 

The only workaround is that you use different extensions on the same phone and then you can use the extension's identity to log into a specific group.

 

Next version will make it possible to see on the web screen who is logged in.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...