Agent Group Setup

145 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18
   • 4 replies
   • 98 views
   • 
   • Scott1234
   • March 7

2. Agent group logic changed

   By Scott1234, April 10
   • 7 replies
   • 148 views
   • 
   • Cld007
   • May 18

3. Cannot add json:// or soap:// in the Queue URL

   By chrispopp, April 11
   • 2 replies
   • 300 views
   • 
   • chrispopp
   • April 15

4. Queue status live

   By Henrikt, February 13
   • 3 replies
   • 91 views
   • 
   • tanerultanir
   • February 15

5. From-header pattern (Queue Name - Number) not working when Anonymous

   By Alexandre, January 30, 2014   

   • From-header
   • Queue name
   • (and 1 more)

     Tagged with:

     • From-header
     • Queue name
     • Anonymous
   • 5 replies
   • 740 views
   • 
   • Support
   • August 3, 2018

6. Agents Overview

   By Rameshkumar, July 13, 2018
   • 2 replies
   • 159 views
   • 
   • Rameshkumar
   • July 16, 2018

7. How to login in many queues from many extension on a phone

   By chrispopp, September 7, 2017
   • 8 replies
   • 1,867 views
   • 
   • Vodia PBX
   • January 23, 2018

8. Outbound Dialing

   By McFone, October 17, 2017
   • 2 replies
   • 313 views
   • 
   • Vodia PBX
   • October 18, 2017

9. Multiple call status

   By koolandrew, June 19, 2017
   • 7 replies
   • 3,323 views
   • 
   • koolandrew
   • June 21, 2017

10. Agent login/logout button will not show status

    By ahennis@voicespring.net, December 17, 2015
    • 11 replies
    • 1,146 views
    • 
    • chrispopp
    • June 5, 2017

11. FAX Incoming ACD

    By McFone, May 22, 2017
    • 3 replies
    • 322 views
    • 
    • Vodia PBX
    • May 26, 2017

12. Queue position announce

    By voltier, January 11, 2017
    • 3 replies
    • 1,025 views
    • 
    • Vodia PBX
    • January 11, 2017

13. Agent Timeouts

    By ahennis@voicespring.net, December 2, 2016
    • 1 reply
    • 331 views
    • 
    • Henrikt
    • December 2, 2016

14. Randomizing Announcements

    By voltier, November 8, 2016
    • 2 replies
    • 320 views
    • 
    • voltier
    • November 8, 2016

15. Agent Group - Recorded Calls

    By Vernon, September 19, 2016
    • 2 replies
    • 458 views
    • 
    • Vernon
    • September 21, 2016

16. Agent Outbound Calling

    By madyan, July 14, 2016
    • 2 replies
    • 456 views
    • 
    • madyan
    • July 15, 2016

17. Frequency to call the mobile

    By McFone, May 27, 2016
    • 3 replies
    • 389 views
    • 
    • Vodia PBX
    • May 28, 2016

18. Queue Statistics

    By cphtdk, October 30, 2012
    • 3 replies
    • 743 views
    • 
    • Vodia PBX
    • May 19, 2016

19. 5.4.0 ACD Bug

    By McFone, March 8, 2016
    • 2 replies
    • 1,475 views
    • 
    • McFone
    • March 10, 2016

20. Maximum Calls

    By zelosat, July 17, 2015   

    • Miscellaneous
    • Maximum calls
    • (and 1 more)

      Tagged with:

      • Miscellaneous
      • Maximum calls
      • reject with Audio message
    • 1 reply
    • 715 views
    • 
    • Vodia PBX
    • July 17, 2015

21. Suggestions for the ACD outbound calling

    By John, April 24, 2015
    • 1 reply
    • 647 views
    • 
    • Vodia PBX
    • April 24, 2015

22. ACD - Second Agent won't ring

    By John, April 14, 2015
    • 0 replies
    • 581 views
    • 
    • John
    • April 14, 2015

23. Call Queue

    By uccloud, March 31, 2015   

    • call queue agents
    • 1 reply
    • 479 views
    • 
    • Vodia support
    • April 1, 2015

24. Leave your number and we will call you

    By Casper, May 19, 2014
    • 1 reply
    • 1,469 views
    • 
    • Vodia support
    • May 19, 2014

25. login to multiple agent group using login/logout on snomone PBX

    By xinity, April 2, 2014
    • 4 replies
    • 626 views
    • 
    • Vodia support
    • April 8, 2014