Agent Group Setup

164 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 321 views
   • 
   • Scott1234
   • March 7, 2019

2. Agent Group Missed Cal

   By Guest Geo, March 18
   • 2 replies
   • 73 views
   • 
   • Guest Geo
   • March 19

3. ACD Wallboard Queue - Agents Status in JSON

   By execcomm, March 9
   • 2 replies
   • 78 views
   • 
   • execcomm
   • March 12

4. Enable call pickup from extension BLF

   By fred.bloggs, February 13
   • 3 replies
   • 74 views
   • 
   • Vodia PBX
   • February 18

5. Bug : Logging an agent in and out adds duplicates to the Primary agents

   By chrispopp, February 4
   • 3 replies
   • 44 views
   • 
   • Vodia PBX
   • February 13

6. Agent Group Call Back Feature

   By Rameshkumar, January 25
   • 1 reply
   • 63 views
   • 
   • Vodia PBX
   • January 25

7. ACD "Wall board"

   By Henrikt, September 12, 2020
   • 17 replies
   • 300 views
   • 
   • Henrikt
   • October 21, 2020

8. Agent Group Call Back Feature

   By Rameshkumar, July 6, 2020
   • 2 replies
   • 136 views
   • 
   • Rameshkumar
   • July 6, 2020

9. Ad-Hoc outgoing calls from agents

   By Byron Paul, May 1, 2020
   • 2 replies
   • 159 views
   • 
   • Byron Paul
   • May 3, 2020

10. Agent Group Send daily CDR report

    By Rameshkumar, August 29, 2019
    • 9 replies
    • 312 views
    • 
    • Vodia PBX
    • May 1, 2020

11. ACD Admin

    By telefind, January 28, 2020
    • 1 reply
    • 225 views
    • 
    • Vodia PBX
    • January 28, 2020

12. Agent Group - Call Redirect

    By dtasia, January 6, 2020
    • 3 replies
    • 158 views
    • 
    • Vodia PBX
    • January 11, 2020

13. Agent Group Call stuck in queue

    By Rameshkumar, December 11, 2019
    • 4 replies
    • 169 views
    • 
    • Support
    • December 12, 2019

14. Transfer Agent Group Call

    By Rameshkumar, November 25, 2019
    • 12 replies
    • 204 views
    • 
    • Henrikt
    • November 27, 2019

15. Agent group opening many calls on phones (issue with 64.0)

    By chrispopp, November 20, 2019
    • 11 replies
    • 223 views
    • 
    • chrispopp
    • November 22, 2019

16. Number of agents added per ring stage

    By Rameshkumar, November 19, 2019
    • 9 replies
    • 244 views
    • 
    • Vodia PBX
    • November 20, 2019

17. Call back feature

    By Scott1234, October 29, 2019   

    • call back
    • agent group
    • 4 replies
    • 313 views
    • 
    • Scott1234
    • October 30, 2019

18. Ringback Tone Functionality

    By NathanB, October 16, 2019
    • 1 reply
    • 141 views
    • 
    • Vodia PBX
    • October 17, 2019

19. Delete callback list

    By impiantitel, June 25, 2019
    • 2 replies
    • 341 views
    • 
    • impiantitel
    • August 13, 2019

20. Agent Group Call Back Feature

    By Rameshkumar, August 6, 2019
    • 1 reply
    • 144 views
    • 
    • Support
    • August 6, 2019

21. Agent group logic changed

    By Scott1234, April 10, 2019
    • 7 replies
    • 430 views
    • 
    • Cld007
    • May 18, 2019

22. Cannot add json:// or soap:// in the Queue URL

    By chrispopp, April 11, 2019
    • 2 replies
    • 556 views
    • 
    • chrispopp
    • April 15, 2019

23. Queue status live

    By Henrikt, February 13, 2019
    • 2 replies
    • 417 views
    • 
    • Henrikt
    • February 13, 2019

24. From-header pattern (Queue Name - Number) not working when Anonymous

    By Alexandre, January 30, 2014   

    • From-header
    • Queue name
    • (and 1 more)

      Tagged with:

      • From-header
      • Queue name
      • Anonymous
    • 5 replies
    • 1k views
    • 
    • Support
    • August 3, 2018

25. Agents Overview

    By Rameshkumar, July 13, 2018
    • 2 replies
    • 330 views
    • 
    • Rameshkumar
    • July 16, 2018