Agent Group Setup

167 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 345 views
   • 
   • Scott1234
   • March 7, 2019

2. Agent Group call state - Yealink T48+ BLF

   By Vernon, May 17
   • 5 replies
   • 95 views
   • 
   • execcomm
   • July 5

3. Missed calls are blank in portal

   By execcomm, June 22
   • 3 replies
   • 55 views
   • 
   • Vodia PBX
   • June 22

4. Planned Maximum Calls in ACD change by ServiceFlag

   By Henrikt, June 2
   • 10 replies
   • 69 views
   • 
   • Henrikt
   • June 10

5. Agent Group Missed Cal

   By Guest Geo, March 18
   • 2 replies
   • 88 views
   • 
   • Guest
   • March 19

6. ACD Wallboard Queue - Agents Status in JSON

   By execcomm, March 9
   • 2 replies
   • 93 views
   • 
   • execcomm
   • March 12

7. Enable call pickup from extension BLF

   By fred.bloggs, February 13
   • 3 replies
   • 88 views
   • 
   • Vodia PBX
   • February 18

8. Bug : Logging an agent in and out adds duplicates to the Primary agents

   By chrispopp, February 4
   • 3 replies
   • 53 views
   • 
   • Vodia PBX
   • February 13

9. Agent Group Call Back Feature

   By Rameshkumar, January 25
   • 1 reply
   • 77 views
   • 
   • Vodia PBX
   • January 25

10. ACD "Wall board"

    By Henrikt, September 12, 2020
    • 17 replies
    • 331 views
    • 
    • Henrikt
    • October 21, 2020

11. Agent Group Call Back Feature

    By Rameshkumar, July 6, 2020
    • 2 replies
    • 168 views
    • 
    • Rameshkumar
    • July 6, 2020

12. Ad-Hoc outgoing calls from agents

    By Byron Paul, May 1, 2020
    • 2 replies
    • 178 views
    • 
    • Byron Paul
    • May 3, 2020

13. Agent Group Send daily CDR report

    By Rameshkumar, August 29, 2019
    • 9 replies
    • 329 views
    • 
    • Vodia PBX
    • May 1, 2020

14. ACD Admin

    By telefind, January 28, 2020
    • 1 reply
    • 239 views
    • 
    • Vodia PBX
    • January 28, 2020

15. Agent Group - Call Redirect

    By dtasia, January 6, 2020
    • 3 replies
    • 174 views
    • 
    • Vodia PBX
    • January 11, 2020

16. Agent Group Call stuck in queue

    By Rameshkumar, December 11, 2019
    • 4 replies
    • 183 views
    • 
    • Support
    • December 12, 2019

17. Transfer Agent Group Call

    By Rameshkumar, November 25, 2019
    • 12 replies
    • 224 views
    • 
    • Henrikt
    • November 27, 2019

18. Agent group opening many calls on phones (issue with 64.0)

    By chrispopp, November 20, 2019
    • 11 replies
    • 233 views
    • 
    • chrispopp
    • November 22, 2019

19. Number of agents added per ring stage

    By Rameshkumar, November 19, 2019
    • 9 replies
    • 258 views
    • 
    • Vodia PBX
    • November 20, 2019

20. Call back feature

    By Scott1234, October 29, 2019   

    • call back
    • agent group
    • 4 replies
    • 344 views
    • 
    • Scott1234
    • October 30, 2019

21. Ringback Tone Functionality

    By NathanB, October 16, 2019
    • 1 reply
    • 158 views
    • 
    • Vodia PBX
    • October 17, 2019

22. Delete callback list

    By impiantitel, June 25, 2019
    • 2 replies
    • 361 views
    • 
    • impiantitel
    • August 13, 2019

23. Agent Group Call Back Feature

    By Rameshkumar, August 6, 2019
    • 1 reply
    • 156 views
    • 
    • Support
    • August 6, 2019

24. Agent group logic changed

    By Scott1234, April 10, 2019
    • 7 replies
    • 442 views
    • 
    • Cld007
    • May 18, 2019

25. Cannot add json:// or soap:// in the Queue URL

    By chrispopp, April 11, 2019
    • 2 replies
    • 594 views
    • 
    • chrispopp
    • April 15, 2019