Agent Group Setup

148 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18
   • 4 replies
   • 137 views
   • 
   • Scott1234
   • March 7

2. Agent Group Send daily CDR report

   By Rameshkumar, August 29
   • 5 replies
   • 60 views
   • 
   • Vodia PBX
   • September 9

3. Delete callback list

   By impiantitel, June 25
   • 2 replies
   • 211 views
   • 
   • impiantitel
   • August 13

4. Agent Group Call Back Feature

   By Rameshkumar, August 6
   • 1 reply
   • 31 views
   • 
   • Support
   • August 6

5. Agent group logic changed

   By Scott1234, April 10
   • 7 replies
   • 216 views
   • 
   • Cld007
   • May 18

6. Cannot add json:// or soap:// in the Queue URL

   By chrispopp, April 11
   • 2 replies
   • 326 views
   • 
   • chrispopp
   • April 15

7. Queue status live

   By Henrikt, February 13
   • 3 replies
   • 151 views
   • 
   • tanerultanir
   • February 15

8. From-header pattern (Queue Name - Number) not working when Anonymous

   By Alexandre, January 30, 2014   

   • From-header
   • Queue name
   • (and 1 more)

     Tagged with:

     • From-header
     • Queue name
     • Anonymous
   • 5 replies
   • 817 views
   • 
   • Support
   • August 3, 2018

9. Agents Overview

   By Rameshkumar, July 13, 2018
   • 2 replies
   • 196 views
   • 
   • Rameshkumar
   • July 16, 2018

10. How to login in many queues from many extension on a phone

    By chrispopp, September 7, 2017
    • 8 replies
    • 1,914 views
    • 
    • Vodia PBX
    • January 23, 2018

11. Outbound Dialing

    By McFone, October 17, 2017
    • 2 replies
    • 345 views
    • 
    • Vodia PBX
    • October 18, 2017

12. Multiple call status

    By koolandrew, June 19, 2017
    • 7 replies
    • 3,356 views
    • 
    • koolandrew
    • June 21, 2017

13. Agent login/logout button will not show status

    By ahennis@voicespring.net, December 17, 2015
    • 11 replies
    • 1,206 views
    • 
    • chrispopp
    • June 5, 2017

14. FAX Incoming ACD

    By McFone, May 22, 2017
    • 3 replies
    • 364 views
    • 
    • Vodia PBX
    • May 26, 2017

15. Queue position announce

    By voltier, January 11, 2017
    • 3 replies
    • 1,045 views
    • 
    • Vodia PBX
    • January 11, 2017

16. Agent Timeouts

    By ahennis@voicespring.net, December 2, 2016
    • 1 reply
    • 370 views
    • 
    • Henrikt
    • December 2, 2016

17. Randomizing Announcements

    By voltier, November 8, 2016
    • 2 replies
    • 357 views
    • 
    • voltier
    • November 8, 2016

18. Agent Group - Recorded Calls

    By Vernon, September 19, 2016
    • 2 replies
    • 486 views
    • 
    • Vernon
    • September 21, 2016

19. Agent Outbound Calling

    By madyan, July 14, 2016
    • 2 replies
    • 495 views
    • 
    • madyan
    • July 15, 2016

20. Frequency to call the mobile

    By McFone, May 27, 2016
    • 3 replies
    • 417 views
    • 
    • Vodia PBX
    • May 28, 2016

21. Queue Statistics

    By cphtdk, October 30, 2012
    • 3 replies
    • 791 views
    • 
    • Vodia PBX
    • May 19, 2016

22. 5.4.0 ACD Bug

    By McFone, March 8, 2016
    • 2 replies
    • 1,505 views
    • 
    • McFone
    • March 10, 2016

23. Maximum Calls

    By zelosat, July 17, 2015   

    • Miscellaneous
    • Maximum calls
    • (and 1 more)

      Tagged with:

      • Miscellaneous
      • Maximum calls
      • reject with Audio message
    • 1 reply
    • 772 views
    • 
    • Vodia PBX
    • July 17, 2015

24. Suggestions for the ACD outbound calling

    By John, April 24, 2015
    • 1 reply
    • 700 views
    • 
    • Vodia PBX
    • April 24, 2015

25. ACD - Second Agent won't ring

    By John, April 14, 2015
    • 0 replies
    • 608 views
    • 
    • John
    • April 14, 2015