Agent Group Setup

141 topics in this forum

1. From-header pattern (Queue Name - Number) not working when Anonymous

   By Alexandre, January 30, 2014   

   • From-header
   • Queue name
   • (and 1 more)

     Tagged with:

     • From-header
     • Queue name
     • Anonymous
   • 5 replies
   • 605 views
   • 
   • Support
   • August 3

2. Agents Overview

   By Rameshkumar, July 13
   • 2 replies
   • 76 views
   • 
   • Rameshkumar
   • July 16

3. How to login in many queues from many extension on a phone

   By chrispopp, September 7, 2017
   • 8 replies
   • 1,682 views
   • 
   • Vodia PBX
   • January 23

4. Outbound Dialing

   By McFone, October 17, 2017
   • 2 replies
   • 233 views
   • 
   • Vodia PBX
   • October 18, 2017

5. Multiple call status

   By koolandrew, June 19, 2017
   • 7 replies
   • 3,255 views
   • 
   • koolandrew
   • June 21, 2017

6. Agent login/logout button will not show status

   By ahennis@voicespring.net, December 17, 2015
   • 11 replies
   • 1,074 views
   • 
   • chrispopp
   • June 5, 2017

7. FAX Incoming ACD

   By McFone, May 22, 2017
   • 3 replies
   • 263 views
   • 
   • Vodia PBX
   • May 26, 2017

8. Queue position announce

   By voltier, January 11, 2017
   • 3 replies
   • 969 views
   • 
   • Vodia PBX
   • January 11, 2017

9. Agent Timeouts

   By ahennis@voicespring.net, December 2, 2016
   • 1 reply
   • 254 views
   • 
   • Henrikt
   • December 2, 2016

10. Randomizing Announcements

    By voltier, November 8, 2016
    • 2 replies
    • 241 views
    • 
    • voltier
    • November 8, 2016

11. Agent Group - Recorded Calls

    By Vernon, September 19, 2016
    • 2 replies
    • 391 views
    • 
    • Vernon
    • September 21, 2016

12. Agent Outbound Calling

    By madyan, July 14, 2016
    • 2 replies
    • 379 views
    • 
    • madyan
    • July 15, 2016

13. Frequency to call the mobile

    By McFone, May 27, 2016
    • 3 replies
    • 331 views
    • 
    • Vodia PBX
    • May 28, 2016

14. Queue Statistics

    By cphtdk, October 30, 2012
    • 3 replies
    • 672 views
    • 
    • Vodia PBX
    • May 19, 2016

15. 5.4.0 ACD Bug

    By McFone, March 8, 2016
    • 2 replies
    • 1,407 views
    • 
    • McFone
    • March 10, 2016

16. Maximum Calls

    By zelosat, July 17, 2015   

    • Miscellaneous
    • Maximum calls
    • (and 1 more)

      Tagged with:

      • Miscellaneous
      • Maximum calls
      • reject with Audio message
    • 1 reply
    • 629 views
    • 
    • Vodia PBX
    • July 17, 2015

17. Suggestions for the ACD outbound calling

    By John, April 24, 2015
    • 1 reply
    • 587 views
    • 
    • Vodia PBX
    • April 24, 2015

18. ACD - Second Agent won't ring

    By John, April 14, 2015
    • 0 replies
    • 520 views
    • 
    • John
    • April 14, 2015

19. Call Queue

    By uccloud, March 31, 2015   

    • call queue agents
    • 1 reply
    • 417 views
    • 
    • Vodia support
    • April 1, 2015

20. Leave your number and we will call you

    By Casper, May 19, 2014
    • 1 reply
    • 1,389 views
    • 
    • Vodia support
    • May 19, 2014

21. login to multiple agent group using login/logout on snomone PBX

    By xinity, April 2, 2014
    • 4 replies
    • 556 views
    • 
    • Vodia support
    • April 8, 2014

22. Agent Login Status LED

    By MattHamilton, January 22, 2014
    • 2 replies
    • 619 views
    • 
    • MattHamilton
    • February 19, 2014

23. Uploading Audio Issues

    By sudo, January 2, 2013
    • 10 replies
    • 920 views
    • 
    • Vodia PBX
    • February 14, 2014

24. ring all

    By hosted, January 5, 2014
    • 3 replies
    • 562 views
    • 
    • hosted
    • January 6, 2014

25. Have some extensions that ALWAYS ring

    By Dunwood, August 19, 2013
    • 5 replies
    • 972 views
    • 
    • Vodia PBX
    • August 20, 2013