Agent Group Setup

159 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 259 views
   • 
   • Scott1234
   • March 7, 2019

2. ACD "Wall board"

   By Henrikt, September 12
   • 6 replies
   • 38 views
   • 
   • Henrikt
   • Yesterday at 03:43 PM

3. Agent Group Call Back Feature

   By Rameshkumar, July 6
   • 2 replies
   • 54 views
   • 
   • Rameshkumar
   • July 6

4. Ad-Hoc outgoing calls from agents

   By Byron Paul, May 1
   • 2 replies
   • 75 views
   • 
   • Byron Paul
   • May 3

5. Agent Group Send daily CDR report

   By Rameshkumar, August 29, 2019
   • 9 replies
   • 222 views
   • 
   • Vodia PBX
   • May 1

6. ACD Admin

   By telefind, January 28
   • 1 reply
   • 184 views
   • 
   • Vodia PBX
   • January 28

7. Agent Group - Call Redirect

   By dtasia, January 6
   • 3 replies
   • 103 views
   • 
   • Vodia PBX
   • January 11

8. Agent Group Call stuck in queue

   By Rameshkumar, December 11, 2019
   • 4 replies
   • 108 views
   • 
   • Support
   • December 12, 2019

9. Transfer Agent Group Call

   By Rameshkumar, November 25, 2019
   • 12 replies
   • 125 views
   • 
   • Henrikt
   • November 27, 2019

10. Agent group opening many calls on phones (issue with 64.0)

    By chrispopp, November 20, 2019
    • 11 replies
    • 188 views
    • 
    • chrispopp
    • November 22, 2019

11. Number of agents added per ring stage

    By Rameshkumar, November 19, 2019
    • 9 replies
    • 170 views
    • 
    • Vodia PBX
    • November 20, 2019

12. Call back feature

    By Scott1234, October 29, 2019   

    • call back
    • agent group
    • 4 replies
    • 188 views
    • 
    • Scott1234
    • October 30, 2019

13. Ringback Tone Functionality

    By NathanB, October 16, 2019
    • 1 reply
    • 81 views
    • 
    • Vodia PBX
    • October 17, 2019

14. Delete callback list

    By impiantitel, June 25, 2019
    • 2 replies
    • 282 views
    • 
    • impiantitel
    • August 13, 2019

15. Agent Group Call Back Feature

    By Rameshkumar, August 6, 2019
    • 1 reply
    • 101 views
    • 
    • Support
    • August 6, 2019

16. Agent group logic changed

    By Scott1234, April 10, 2019
    • 7 replies
    • 358 views
    • 
    • Cld007
    • May 18, 2019

17. Cannot add json:// or soap:// in the Queue URL

    By chrispopp, April 11, 2019
    • 2 replies
    • 493 views
    • 
    • chrispopp
    • April 15, 2019

18. Queue status live

    By Henrikt, February 13, 2019
    • 2 replies
    • 333 views
    • 
    • Henrikt
    • February 13, 2019

19. From-header pattern (Queue Name - Number) not working when Anonymous

    By Alexandre, January 30, 2014   

    • From-header
    • Queue name
    • (and 1 more)

      Tagged with:

      • From-header
      • Queue name
      • Anonymous
    • 5 replies
    • 948 views
    • 
    • Support
    • August 3, 2018

20. Agents Overview

    By Rameshkumar, July 13, 2018
    • 2 replies
    • 282 views
    • 
    • Rameshkumar
    • July 16, 2018

21. How to login in many queues from many extension on a phone

    By chrispopp, September 7, 2017
    • 8 replies
    • 2k views
    • 
    • Vodia PBX
    • January 23, 2018

22. Outbound Dialing

    By McFone, October 17, 2017
    • 2 replies
    • 449 views
    • 
    • Vodia PBX
    • October 18, 2017

23. Multiple call status

    By koolandrew, June 19, 2017
    • 7 replies
    • 3.4k views
    • 
    • koolandrew
    • June 21, 2017

24. Agent login/logout button will not show status

    By ahennis@voicespring.net, December 17, 2015
    • 11 replies
    • 1.3k views
    • 
    • chrispopp
    • June 5, 2017

25. FAX Incoming ACD

    By McFone, May 22, 2017
    • 3 replies
    • 676 views
    • 
    • Vodia PBX
    • May 26, 2017