Agent Group Setup

196 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 852 views
   • 
   • Scott1234
   • March 7, 2019

2. Queue agent visibility from admin portal

   By RichardDCG, September 3
   • 2 replies
   • 28 views
   • 
   • Vernon
   • September 10

3. Queue agent outbound CLI

   By RichardDCG, September 3
   • 2 replies
   • 15 views
   • 
   • RichardDCG
   • September 4

4. Call queue setup

   By RichardDCG, August 13
   • 1 reply
   • 38 views
   • 
   • RichardDCG
   • August 13

5. New issues for Call Queues.

   By Scott1234, July 31
   • 0 replies
   • 64 views
   • 
   • Scott1234
   • July 31

6. queue name not getting passed to app

   By PCS, May 21
   • 2 replies
   • 119 views
   • 
   • RichardDCG
   • May 21

7. Call Q service flag logic is inverted to Auto Attendant

   By Scott1234, November 30, 2023
   • 4 replies
   • 283 views
   • 
   • Vodia PBX
   • December 2, 2023

8. v68.0.32 Call Queue Issues

   By jeffreyschneider, October 25, 2023
   • 0 replies
   • 192 views
   • 
   • jeffreyschneider
   • October 25, 2023

9. V69 call queues

   By RichardDCG, August 30, 2023
   • 2 replies
   • 226 views
   • 
   • RichardDCG
   • August 30, 2023

10. New Wall Board

    By SeanKann, June 21, 2023
    • 9 replies
    • 383 views
    • 
    • Vodia PBX
    • July 6, 2023

11. Call Q, needs.

    By Scott1234, April 13, 2023
    • 6 replies
    • 412 views
    • 
    • Scott1234
    • July 4, 2023

12. Call reporting/metrics - queues

    By RichardDCG, March 13, 2023
    • 11 replies
    • 422 views
    • 
    • RichardDCG
    • April 17, 2023

13. No agent has phone registered, agent group with app use.

    By Scott1234, March 28, 2023
    • 5 replies
    • 354 views
    • 
    • RichardDCG
    • March 31, 2023

14. Call Queues - ringing all extensions

    By Brett Morey, September 21, 2022
    • 3 replies
    • 452 views
    • 
    • Desert Dweller
    • March 22, 2023

15. Queue uses default dial plan regardless of what is set in the queue settings

    By RichardDCG, March 14, 2023
    • 3 replies
    • 349 views
    • 
    • RichardDCG
    • March 15, 2023

16. How do I set the number of rings per agent in Call Queues?

    By OND, February 20, 2023
    • 3 replies
    • 261 views
    • 
    • OND
    • February 22, 2023

17. Queues will sometimes skip ringing agents

    By RichardDCG, November 3, 2022
    • 1 reply
    • 391 views
    • 
    • Vodia PBX
    • November 7, 2022

18. How to Manage Call Queues?

    By Technigogo, September 13, 2022
    • 4 replies
    • 347 views
    • 
    • RichardDCG
    • September 15, 2022

19. Callback

    By Henrikt, August 26, 2022
    • 0 replies
    • 396 views
    • 
    • Henrikt
    • August 26, 2022

20. Call transfer to Call Queue

    By WaveVoIP, August 4, 2022
    • 0 replies
    • 212 views
    • 
    • WaveVoIP
    • August 4, 2022

21. Outgoing call stat for agents with multiple group not consistent

    By syukri, May 11, 2022
    • 2 replies
    • 374 views
    • 
    • syukri
    • May 30, 2022

22. Waiting time for each call

    By Henrikt, April 28, 2022
    • 4 replies
    • 416 views
    • 
    • Henrikt
    • May 10, 2022

23. Agent Group call state - Yealink T48+ BLF

    By Vernon, May 17, 2021
    • 11 replies
    • 869 views
    • 
    • execcomm
    • March 23, 2022

24. HTTP GET send Text messaging

    By gokhan, March 18, 2022
    • 8 replies
    • 476 views
    • 
    • gokhan
    • March 22, 2022

25. Queues and Service Flags

    By RichardDCG, January 11, 2022
    • 2 replies
    • 317 views
    • 
    • RichardDCG
    • March 21, 2022