Agent Group Setup

156 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 220 views
   • 
   • Scott1234
   • March 7, 2019

2. ACD Admin

   By telefind, January 28
   • 1 reply
   • 60 views
   • 
   • Vodia PBX
   • January 28

3. Agent Group - Call Redirect

   By dtasia, January 6
   • 3 replies
   • 74 views
   • 
   • Vodia PBX
   • January 11

4. Agent Group Call stuck in queue

   By Rameshkumar, December 11, 2019
   • 4 replies
   • 62 views
   • 
   • Support
   • December 12, 2019

5. Transfer Agent Group Call

   By Rameshkumar, November 25, 2019
   • 12 replies
   • 78 views
   • 
   • Henrikt
   • November 27, 2019

6. Agent group opening many calls on phones (issue with 64.0)

   By chrispopp, November 20, 2019
   • 11 replies
   • 92 views
   • 
   • chrispopp
   • November 22, 2019

7. Number of agents added per ring stage

   By Rameshkumar, November 19, 2019
   • 9 replies
   • 127 views
   • 
   • Vodia PBX
   • November 20, 2019

8. Call back feature

   By Scott1234, October 29, 2019   

   • call back
   • agent group
   • 4 replies
   • 126 views
   • 
   • Scott1234
   • October 30, 2019

9. Ringback Tone Functionality

   By NathanB, October 16, 2019
   • 1 reply
   • 56 views
   • 
   • Vodia PBX
   • October 17, 2019

10. Agent Group Send daily CDR report

    By Rameshkumar, August 29, 2019
    • 7 replies
    • 161 views
    • 
    • Vodia PBX
    • October 4, 2019

11. Delete callback list

    By impiantitel, June 25, 2019
    • 2 replies
    • 258 views
    • 
    • impiantitel
    • August 13, 2019

12. Agent Group Call Back Feature

    By Rameshkumar, August 6, 2019
    • 1 reply
    • 80 views
    • 
    • Support
    • August 6, 2019

13. Agent group logic changed

    By Scott1234, April 10, 2019
    • 7 replies
    • 308 views
    • 
    • Cld007
    • May 18, 2019

14. Cannot add json:// or soap:// in the Queue URL

    By chrispopp, April 11, 2019
    • 2 replies
    • 420 views
    • 
    • chrispopp
    • April 15, 2019

15. Queue status live

    By Henrikt, February 13, 2019
    • 3 replies
    • 260 views
    • 
    • tanerultanir
    • February 15, 2019

16. From-header pattern (Queue Name - Number) not working when Anonymous

    By Alexandre, January 30, 2014   

    • From-header
    • Queue name
    • (and 1 more)

      Tagged with:

      • From-header
      • Queue name
      • Anonymous
    • 5 replies
    • 904 views
    • 
    • Support
    • August 3, 2018

17. Agents Overview

    By Rameshkumar, July 13, 2018
    • 2 replies
    • 252 views
    • 
    • Rameshkumar
    • July 16, 2018

18. How to login in many queues from many extension on a phone

    By chrispopp, September 7, 2017
    • 8 replies
    • 1,998 views
    • 
    • Vodia PBX
    • January 23, 2018

19. Outbound Dialing

    By McFone, October 17, 2017
    • 2 replies
    • 410 views
    • 
    • Vodia PBX
    • October 18, 2017

20. Multiple call status

    By koolandrew, June 19, 2017
    • 7 replies
    • 3,396 views
    • 
    • koolandrew
    • June 21, 2017

21. Agent login/logout button will not show status

    By ahennis@voicespring.net, December 17, 2015
    • 11 replies
    • 1,269 views
    • 
    • chrispopp
    • June 5, 2017

22. FAX Incoming ACD

    By McFone, May 22, 2017
    • 3 replies
    • 411 views
    • 
    • Vodia PBX
    • May 26, 2017

23. Queue position announce

    By voltier, January 11, 2017
    • 3 replies
    • 1,076 views
    • 
    • Vodia PBX
    • January 11, 2017

24. Agent Timeouts

    By ahennis@voicespring.net, December 2, 2016
    • 1 reply
    • 414 views
    • 
    • Henrikt
    • December 2, 2016

25. Randomizing Announcements

    By voltier, November 8, 2016
    • 2 replies
    • 392 views
    • 
    • voltier
    • November 8, 2016