Agent Group Setup

197 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 990 views
   • 
   • Scott1234
   • March 7, 2019

2. Call queue messages

   By RichardDCG, November 5
   • 1 reply
   • 28 views
   • 
   • Vodia PBX
   • November 26

3. Queue agent visibility from admin portal

   By RichardDCG, September 3
   • 3 replies
   • 75 views
   • 
   • RichardDCG
   • October 10

4. Queue agent outbound CLI

   By RichardDCG, September 3
   • 2 replies
   • 41 views
   • 
   • RichardDCG
   • September 4

5. Call queue setup

   By RichardDCG, August 13
   • 1 reply
   • 103 views
   • 
   • RichardDCG
   • August 13

6. New issues for Call Queues.

   By Scott1234, July 31
   • 0 replies
   • 106 views
   • 
   • Scott1234
   • July 31

7. queue name not getting passed to app

   By PCS, May 21
   • 2 replies
   • 153 views
   • 
   • RichardDCG
   • May 21

8. Call Q service flag logic is inverted to Auto Attendant

   By Scott1234, November 30, 2023
   • 4 replies
   • 2.1k views
   • 
   • Vodia PBX
   • December 2, 2023

9. v68.0.32 Call Queue Issues

   By jeffreyschneider, October 25, 2023
   • 0 replies
   • 224 views
   • 
   • jeffreyschneider
   • October 25, 2023

10. V69 call queues

    By RichardDCG, August 30, 2023
    • 2 replies
    • 284 views
    • 
    • RichardDCG
    • August 30, 2023

11. New Wall Board

    By SeanKann, June 21, 2023
    • 9 replies
    • 481 views
    • 
    • Vodia PBX
    • July 6, 2023

12. Call Q, needs.

    By Scott1234, April 13, 2023
    • 6 replies
    • 752 views
    • 
    • Scott1234
    • July 4, 2023

13. Call reporting/metrics - queues

    By RichardDCG, March 13, 2023
    • 11 replies
    • 528 views
    • 
    • RichardDCG
    • April 17, 2023

14. No agent has phone registered, agent group with app use.

    By Scott1234, March 28, 2023
    • 5 replies
    • 435 views
    • 
    • RichardDCG
    • March 31, 2023

15. Call Queues - ringing all extensions

    By Brett Morey, September 21, 2022
    • 3 replies
    • 544 views
    • 
    • Desert Dweller
    • March 22, 2023

16. Queue uses default dial plan regardless of what is set in the queue settings

    By RichardDCG, March 14, 2023
    • 3 replies
    • 401 views
    • 
    • RichardDCG
    • March 15, 2023

17. How do I set the number of rings per agent in Call Queues?

    By OND, February 20, 2023
    • 3 replies
    • 310 views
    • 
    • OND
    • February 22, 2023

18. Queues will sometimes skip ringing agents

    By RichardDCG, November 3, 2022
    • 1 reply
    • 458 views
    • 
    • Vodia PBX
    • November 7, 2022

19. How to Manage Call Queues?

    By Technigogo, September 13, 2022
    • 4 replies
    • 384 views
    • 
    • RichardDCG
    • September 15, 2022

20. Callback

    By Henrikt, August 26, 2022
    • 0 replies
    • 432 views
    • 
    • Henrikt
    • August 26, 2022

21. Call transfer to Call Queue

    By WaveVoIP, August 4, 2022
    • 0 replies
    • 238 views
    • 
    • WaveVoIP
    • August 4, 2022

22. Outgoing call stat for agents with multiple group not consistent

    By syukri, May 11, 2022
    • 2 replies
    • 440 views
    • 
    • syukri
    • May 30, 2022

23. Waiting time for each call

    By Henrikt, April 28, 2022
    • 4 replies
    • 448 views
    • 
    • Henrikt
    • May 10, 2022

24. Agent Group call state - Yealink T48+ BLF

    By Vernon, May 17, 2021
    • 11 replies
    • 913 views
    • 
    • execcomm
    • March 23, 2022

25. HTTP GET send Text messaging

    By gokhan, March 18, 2022
    • 8 replies
    • 514 views
    • 
    • gokhan
    • March 22, 2022