Agent Group Setup

157 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 244 views
   • 
   • Scott1234
   • March 7, 2019

2. Ad-Hoc outgoing calls from agents

   By Byron Paul, May 1
   • 2 replies
   • 54 views
   • 
   • Byron Paul
   • May 3

3. Agent Group Send daily CDR report

   By Rameshkumar, August 29, 2019
   • 9 replies
   • 206 views
   • 
   • Vodia PBX
   • May 1

4. ACD Admin

   By telefind, January 28
   • 1 reply
   • 131 views
   • 
   • Vodia PBX
   • January 28

5. Agent Group - Call Redirect

   By dtasia, January 6
   • 3 replies
   • 94 views
   • 
   • Vodia PBX
   • January 11

6. Agent Group Call stuck in queue

   By Rameshkumar, December 11, 2019
   • 4 replies
   • 92 views
   • 
   • Support
   • December 12, 2019

7. Transfer Agent Group Call

   By Rameshkumar, November 25, 2019
   • 12 replies
   • 106 views
   • 
   • Henrikt
   • November 27, 2019

8. Agent group opening many calls on phones (issue with 64.0)

   By chrispopp, November 20, 2019
   • 11 replies
   • 146 views
   • 
   • chrispopp
   • November 22, 2019

9. Number of agents added per ring stage

   By Rameshkumar, November 19, 2019
   • 9 replies
   • 153 views
   • 
   • Vodia PBX
   • November 20, 2019

10. Call back feature

    By Scott1234, October 29, 2019   

    • call back
    • agent group
    • 4 replies
    • 160 views
    • 
    • Scott1234
    • October 30, 2019

11. Ringback Tone Functionality

    By NathanB, October 16, 2019
    • 1 reply
    • 75 views
    • 
    • Vodia PBX
    • October 17, 2019

12. Delete callback list

    By impiantitel, June 25, 2019
    • 2 replies
    • 268 views
    • 
    • impiantitel
    • August 13, 2019

13. Agent Group Call Back Feature

    By Rameshkumar, August 6, 2019
    • 1 reply
    • 94 views
    • 
    • Support
    • August 6, 2019

14. Agent group logic changed

    By Scott1234, April 10, 2019
    • 7 replies
    • 343 views
    • 
    • Cld007
    • May 18, 2019

15. Cannot add json:// or soap:// in the Queue URL

    By chrispopp, April 11, 2019
    • 2 replies
    • 480 views
    • 
    • chrispopp
    • April 15, 2019

16. Queue status live

    By Henrikt, February 13, 2019
    • 2 replies
    • 313 views
    • 
    • tanerultanir
    • February 15, 2019

17. From-header pattern (Queue Name - Number) not working when Anonymous

    By Alexandre, January 30, 2014   

    • From-header
    • Queue name
    • (and 1 more)

      Tagged with:

      • From-header
      • Queue name
      • Anonymous
    • 5 replies
    • 931 views
    • 
    • Support
    • August 3, 2018

18. Agents Overview

    By Rameshkumar, July 13, 2018
    • 2 replies
    • 270 views
    • 
    • Rameshkumar
    • July 16, 2018

19. How to login in many queues from many extension on a phone

    By chrispopp, September 7, 2017
    • 8 replies
    • 2,034 views
    • 
    • Vodia PBX
    • January 23, 2018

20. Outbound Dialing

    By McFone, October 17, 2017
    • 2 replies
    • 433 views
    • 
    • Vodia PBX
    • October 18, 2017

21. Multiple call status

    By koolandrew, June 19, 2017
    • 7 replies
    • 3,417 views
    • 
    • koolandrew
    • June 21, 2017

22. Agent login/logout button will not show status

    By ahennis@voicespring.net, December 17, 2015
    • 11 replies
    • 1,305 views
    • 
    • chrispopp
    • June 5, 2017

23. FAX Incoming ACD

    By McFone, May 22, 2017
    • 3 replies
    • 547 views
    • 
    • Vodia PBX
    • May 26, 2017

24. Queue position announce

    By voltier, January 11, 2017
    • 3 replies
    • 1,092 views
    • 
    • Vodia PBX
    • January 11, 2017

25. Agent Timeouts

    By ahennis@voicespring.net, December 2, 2016
    • 1 reply
    • 433 views
    • 
    • Henrikt
    • December 2, 2016