Agent Group Setup

170 topics in this forum

1. Bug? - When all agents are unregistered, send calls to

   By Scott1234, January 18, 2019
   • 4 replies
   • 366 views
   • 
   • Scott1234
   • March 7, 2019

2. Agent Group call state - Yealink T48+ BLF

   By Vernon, May 17
   • 8 replies
   • 151 views
   • 
   • execcomm
   • October 19

3. Agent Groups (Call Queues) -

   By LotharCar, September 9
   • 1 reply
   • 72 views
   • 
   • Vodia PBX
   • September 23

4. Bug: when signed in to an agent group and calling from personal mobil, call is stuck in queue

   By fred.bloggs, August 1
   • 4 replies
   • 144 views
   • 
   • Vodia PBX
   • August 18

5. Collecting calls from Agent group using BLF

   By GregV, August 3
   • 4 replies
   • 77 views
   • 
   • GregV
   • August 11

6. Missed calls are blank in portal

   By execcomm, June 22
   • 3 replies
   • 86 views
   • 
   • Vodia PBX
   • June 22

7. Planned Maximum Calls in ACD change by ServiceFlag

   By Henrikt, June 2
   • 10 replies
   • 95 views
   • 
   • Henrikt
   • June 10

8. Agent Group Missed Cal

   By Guest Geo, March 18
   • 2 replies
   • 105 views
   • 
   • Guest
   • March 19

9. ACD Wallboard Queue - Agents Status in JSON

   By execcomm, March 9
   • 2 replies
   • 126 views
   • 
   • execcomm
   • March 12

10. Enable call pickup from extension BLF

    By fred.bloggs, February 13
    • 3 replies
    • 150 views
    • 
    • Vodia PBX
    • February 18

11. Bug : Logging an agent in and out adds duplicates to the Primary agents

    By chrispopp, February 4
    • 3 replies
    • 79 views
    • 
    • Vodia PBX
    • February 13

12. Agent Group Call Back Feature

    By Rameshkumar, January 25
    • 1 reply
    • 104 views
    • 
    • Vodia PBX
    • January 25

13. ACD "Wall board"

    By Henrikt, September 12, 2020
    • 17 replies
    • 389 views
    • 
    • Henrikt
    • October 21, 2020

14. Agent Group Call Back Feature

    By Rameshkumar, July 6, 2020
    • 2 replies
    • 191 views
    • 
    • Rameshkumar
    • July 6, 2020

15. Ad-Hoc outgoing calls from agents

    By Byron Paul, May 1, 2020
    • 2 replies
    • 218 views
    • 
    • Byron Paul
    • May 3, 2020

16. Agent Group Send daily CDR report

    By Rameshkumar, August 29, 2019
    • 9 replies
    • 358 views
    • 
    • Vodia PBX
    • May 1, 2020

17. ACD Admin

    By telefind, January 28, 2020
    • 1 reply
    • 262 views
    • 
    • Vodia PBX
    • January 28, 2020

18. Agent Group - Call Redirect

    By dtasia, January 6, 2020
    • 3 replies
    • 198 views
    • 
    • Vodia PBX
    • January 11, 2020

19. Agent Group Call stuck in queue

    By Rameshkumar, December 11, 2019
    • 4 replies
    • 204 views
    • 
    • Support
    • December 12, 2019

20. Transfer Agent Group Call

    By Rameshkumar, November 25, 2019
    • 12 replies
    • 243 views
    • 
    • Henrikt
    • November 27, 2019

21. Agent group opening many calls on phones (issue with 64.0)

    By chrispopp, November 20, 2019
    • 11 replies
    • 255 views
    • 
    • chrispopp
    • November 22, 2019

22. Number of agents added per ring stage

    By Rameshkumar, November 19, 2019
    • 9 replies
    • 302 views
    • 
    • Vodia PBX
    • November 20, 2019

23. Call back feature

    By Scott1234, October 29, 2019   

    • call back
    • agent group
    • 4 replies
    • 384 views
    • 
    • Scott1234
    • October 30, 2019

24. Ringback Tone Functionality

    By NathanB, October 16, 2019
    • 1 reply
    • 181 views
    • 
    • Vodia PBX
    • October 17, 2019

25. Delete callback list

    By impiantitel, June 25, 2019
    • 2 replies
    • 381 views
    • 
    • impiantitel
    • August 13, 2019