RichardDCG Posted March 14, 2023 Report Share Posted March 14, 2023 I changed the settings on extensions to use the queue dial plan when logged in as an agent, however, the CLI trunk they use is the domain default not the one set int the queue. V68.0.24 Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted March 14, 2023 Author Report Share Posted March 14, 2023 oddly I cant now replicate it. I logged out the agents and back in and seems ok... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 14, 2023 Report Share Posted March 14, 2023 In such cases, try to turn the log levels up, there should be some hint in those messages. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted March 15, 2023 Author Report Share Posted March 15, 2023 one queue was working, I noticed the others were still in default. Log out agents and back in and they then call correctly. Looks like it doesn't update agents on the fly? Quote Link to comment Share on other sites More sharing options...
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