Henrikt Posted August 26, 2022 Report Share Posted August 26, 2022 Hi. I try to setup Callback function in the ACD, but when i e.g. press 0 for Callback the system want to confirm the callback number. This information breaks when the system announce the queue number, so is it possible to use Callback function in ACD and "periodically announce position" too? Quote Link to comment Share on other sites More sharing options...
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