Jump to content

Waiting time for each call


Recommended Posts

In the old version e.g. .57 the customer see the waitingtime for each call (under ACD->Calls) but in the new version this info missing.

the customer login as Domain admin and see the calls under the ACD Group.

are there a way in the new version to see the waiting calls in ACD and how long each call have waiting in the queue?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...