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Call reporting/metrics - queues


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What is the best way to setup call reporting for a call centre using Vodia?  Is there any software and examples that are known to work?  I am after the ability to extract as much data as possible to report on call and agent metrics - agent login/logout, calls taken/made, call times, wait times etc .. potentially live data that can be manipulated to create specific reports.  Currently running V68.0.24

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After a bit of trial and error I am making a bit of progress.  I can use curl or Postman to create GET requests. What do the following mean in the CDR data?

        "start""1679376738.110",
        "connect""1679376741.068",
        "end""1679376751.098",
 
What is the best way to format or collate the CDR data?
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