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Lost access to cs410

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Hi all,

 

We have a CS410 that is used for our SIP devices' test bed. The device is on a public network and is protected with a good password.

 

Yesterday, our engineer told me that they can't access the cs410. I figured that it does not respond to pings. Therefore, I reboot the device, but still can't ping the box. I then do a factory reset by pressing the reset button till the fxo lit up and power cycle the box. Unfortunately, I still couldn't get a ping from the box after the reset (I ping 192.168.1.99 after reset).

 

When rebooting, the Run light will lit for about 40 seconds and then goes off afterward (even after reset). Actually, this is the second time I have seen this. The last time we have this problem (just about one years ago), I have to spend 100USD + shipping and sent back the unit for repair. I kinda feel this is just a software issue (ie. file system full?) and could be fixed without opening the box, because the box was intact last time.

 

Thanks.

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Hi all,

 

We have a CS410 that is used for our SIP devices' test bed. The device is on a public network and is protected with a good password.

 

Yesterday, our engineer told me that they can't access the cs410. I figured that it does not respond to pings. Therefore, I reboot the device, but still can't ping the box. I then do a factory reset by pressing the reset button till the fxo lit up and power cycle the box. Unfortunately, I still couldn't get a ping from the box after the reset (I ping 192.168.1.99 after reset).

 

When rebooting, the Run light will lit for about 40 seconds and then goes off afterward (even after reset). Actually, this is the second time I have seen this. The last time we have this problem (just about one years ago), I have to spend 100USD + shipping and sent back the unit for repair. I kinda feel this is just a software issue (ie. file system full?) and could be fixed without opening the box, because the box was intact last time.

 

Thanks.

 

 

 

 

Does the "WAN" light blink when the unit is powered up after awhile? Do any of the lights stay on?

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Does the "WAN" light blink when the unit is powered up after awhile? Do any of the lights stay on?

 

I don't think the WAN light blinks when it is connected, but I'll check tomorrow. Only the power light stays on (if no ethernet cable connected).

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