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Vodia support

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Everything posted by Vodia support

  1. Hi, Murarano The Vodia PBX is just receiving a stream from a source, if you put a call on hold you will hear that stream. You can stream in the AA under IVR and choose the stream avaible and it's also avaiabel for the confrence room as well under the MOH drop down.
  2. VodiPBX listens on the RTP port you specify, BUT it only starts listening when you put a call on hold. Stream via VLC using: vlc http://[shoutcastip]:[shoutcastport] --loop --norm-max-level=5 --sout='#transcode{acodec=ulaw,samplerate=8000,channels=1,ab=16}:rtp{dst=[vodia IP],port-audio=[vodia MOH PORT]]
  3. That's too bad Vodia is not switching the web language at login. Ok, we will look into this and hopefully have a fix for you. Thanks!
  4. Hi, Impiantiel Can you try the procedure once more? https://doc.vodia.com/lang_installation Can you chcek under the Default IVR language setting in the domain setting, you should see the language pack installed list that are installed. Also you don't need to restart the VodiaPBX servvice after an upgrade or file upload. https://doc.vodia.com/releasenotes630 Thanks
  5. Thanks, I'll need to see a SIP trace, can you provide a sample? Thanks
  6. Thanks for the update. Can you exactly tell what you have tested. For example when you make an outbound call what happens?
  7. HI, Travis Did you create an Elastic trunk? If not here's how... Termination URI Under Elastic SIP trunking create a trunk name under general, to name your trunk. Next is Termination, create a termination SIP URI, Name the Termination SIP URI for example (mycompany).pstn.twilio.com this SIP URI will be used for the outbound proxy of the trunk. Twilio also has localized Termination URI, You can use this based on your location, so with your newly created SIP URI you can also use mycompany .pstn.us1.twilio.com etc. {example}.pstn.us1.twilio.com (North America Virginia) {example}.pstn.us2.twilio.com (North America Oregon) {example}.pstn.ie1.twilio.com (Europe Ireland) {example}.pstn.de1.twilio.com (Europe Frankfurt) {example}.pstn.sg1.twilio.com (Asia Pacific Singapore) {example}.pstn.jp1.twilio.com (Asia Pacific Tokyo) {example}.pstn.br1.twilio.com (South America São Paulo) {example}.pstn.au1.twilio.com (Asia Pacific Sydney) Authentication IP access control List Authentication is used to authenticate the termination SIP URI IP address or FQDN Click on the plus button, Friendly name: My business name Add an IP address range: Your PBX IP address Friendly name: VodiaPBX and save Credential list: is used authenticate the user and password of the SIP URI Friendly name: mycompany.com User name: The user that will be passed when authenticating the SIP request Password: The password used by the user to the authenticate the SIP request Origination Here you will create the origination URI. Origination SIP URI: sip.mypbxbuisnessname.com can also be an IP address as well. This will be used to send traffic to the PBX, so if you don't have a FQDN you can always use your external IP address Click on the Plus button and create the (Origination SIP URI) could be IP address or FQDN Number Purchase a number from Twilio in order to get inbound and CID working. Once you have purchased your number you can point the number to your SIP trunk Creating the Twilio Trunk in Vodia PBX General Name your Trunk Type (SIP Gateway) Direction (inbound and outbound) Registration Account: User name created in the credential list Domain: SIP URI created in the Termination URI (mycompany).pstn.twilio.com Username: User name created in the credential list Password: Password created in the credential list Proxy address: SIP URI created in the Termination URI (mycompany).pstn.twilio.com Explicitly list address for inbound traffic 54.172.60.3 172.18.21.17 54.172.60.3 (Optional) Routing Redirection You can choose to send calls to the Request URI or to a specific extension Number/ Call Identification Trunk ANI: Add your Twilio Number SIP Caller -ID presentation (Custom headers) Request-URI Value: Let the system decide From Value: Other <sip:{trunk-ani}@{domain};user=phone> To Value: Same as the Request-URI P-Asstered Identity Value: Don'use header P-Preferred Identity Valye: Don;t use header Remote-Party-ID value: Based on the incoming call Privacy Indication value: RFC3325 Rewrite global numbers value "Use + symbol at the beginning I hope this helps, I know Twilio among other providers can be complex at time...... Aldo check the attachment example. Thanks Twillio example.txt
  8. Hi, Community Here's some useful information on how use Zoiper with VodiaPBX https://blog.vodia.com/zoiper_qr_code
  9. Hi, Community I am sharing two links that may be useful for anyone that love and use the Cisco 3PPC series phone. Have a great and awesome weekend! Video on how to provision a Cisco 3PPC with VodiaPBX https://www.youtube.com/watch?v=LmMyALrh7VA Vodia documentation on Cisco 3PPC https://doc.vodia.com/cisco_3pcc_provisioning
  10. Hi, Community I am sharing two links that may be useful for anyone that love and use the Cisco 3PPC series phone. Have a great and awesome weekend! Video on how to provision a Cisco 3PPC with VodiaPBX https://www.youtube.com/watch?v=LmMyALrh7VA Vodia documentation on Cisco 3PPC https://doc.vodia.com/cisco_3pcc_provisioning
  11. Hi, Can you try the following version:http://firmware.grandstream.com/Release_GXP2170_1.0.7.97.zip I had the same result with the latest GS build. 1.0.7.97 works for me.
  12. If the PBX received the 401 auth from the trunk side, then you'll need to check the password on the trunk settings.
  13. If you navigate to features--->voice mail---> and disable "Offer camp on" the caller should be able to hear the user voice mail greeting, also you can turn off cell phone option "Offer calling cell phone when entering user's mailbox" on the same page.
  14. Hi, Vodia Forum Hamlet here, I would like to share a link with the community, The link below is from capterra a product review site. If you can please take a few minutes to give us your thoughts about the Vodia phone system, I will greatly appreciate it. Thanks! Please check the link below. https://www.capterra.com/p/159316/Vodia-PBX/ Thanks
  15. If you want other phones to monitor the ACD then you need to use the agent group button so they can monitor them. Check agent group button here
  16. Hi, Vodia Community Please take a moment and follow us at https://twitter.com/vodia_networks and our facebook page https://www.facebook.com/vodianetworks/ and lastly our blog post @ http://blog.vodia.com/ For special updates, tips and tricks and inside telecom news Thanks Hamlet
  17. Here's a link to our appearance page for those who missed the post. https://vodia.com/doc/appearance
  18. Can you providing me with your license information via PM? We might have to activate a setting in the license in order for RPS to work correctly. Thank you
  19. Vodia Windows PBX AWS Setup https://www.youtube.com/watch?v=QxinEZDpGoE&t=36s Vodia Linux PBX AWS Setup https://www.youtube.com/watch?v=lDlSuDsdDMo&t=23s Vodia Windows PBX AWS Setup
  20. Hi, The incoming notification is equal to an email notification from google which has no sound by design. I suppose when google implements this with their email notification it will also be part of the vodia user portal as well.
  21. Initially it's feature request, we had this in the old version. Let see if our dev see this ticket.
  22. Hi, Henrikt Thank you for the update! This is just an option You can change the outbound proxy in the domain level as well. The setting is under the provisioning parameters. Under the outbound proxy you can do the following. 0.0.0.0/24/192.168.1.200:5080/tcp Provisioning Parameters Default PnP dial plan scheme: User must press enter North America (2-digit extensions [2-7]x) North America (3-digit extensions [2-7]xx) North America (4-digit extensions [2-7]xxx) Europe (2-digit extensions [2-7]x) Europe (3-digit extensions [2-7]xx) Europe (4-digit extensions [2-7]xxx) Authentication user: Authentication password: Authentication password (repeat): Authentication PIN: Authentication PIN (repeat): Outbound proxy pattern (e.g. 1.2.3.4/24/192.168.1.2:5060/udp):
  23. You could always program a few BLF to monitor your peers. That should do the trick.
  24. Reset the phone and delete the generated folder for that extension. Path for windows C:\Program Files\Vodia Networks\Vodia PBX\generated Linux usr/local/pbx/generated Plug and play the phone again, Don't force the phone to get its this time check the generated folder ---domain---extension and see if all the prov files are there. Please list them here. Which version are you currently running on the Vodia PBX Please list the phones firmware as well. Best regards
  25. Hi, Henrikt Can you log into the phone and check what is set for in the update tab. Advance---->Update http://wiki.snom.com/Settings/update_policy
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