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djanjic

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About djanjic

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  1. That is the whole issue, that is what I tried doing originally. When we dial extension from another phone we are prompted for an access code (I am assuming that is the PIN assigned) even with the correct PIN we get a message: "this feature is not available" We are running version 60.1
  2. No, he also wants to receive the VM that caller leaves. But the issue is why a user cannot record a greeting from another extension. To me that seems pretty basic.
  3. Thank you for your reply. I tried that but that doesn't solve the problem either since one of the recipients doesn't have an extension on the domain, he is not a part of the hunt group, he is the boss and wants to receive an email when no one in the office doesn't answer the call. The other recipient wants to keep their VM separate from this scenario. So the only way I knew to do is to create "shared" extension/ VM. At this point we just registered a phone to that extension, recorded the greeting and for now it is working. I just don't remember not being able to record the message from another extension in the domain.
  4. I don't think so. This is the scenario. The calls are coming into a hunt group which consists of four extensions. If no one answers the call they want shared voice mail to pickup and take a message. That message would be delivered to two email addresses. That is all they want, we just couldn't record the greeting for that VM from any of their phones.
  5. I am trying to setup a shared mail box/extension for example ext. 350. This extension doesn't have any phones associated with it, the sole purpose is to receive the VM and distribute it to two people in organization, for example, ext. 300 and 310. Extension 300 is trying to record a greeting on 350 by dialing *98350, after inputing the PIN they get a message "this feature is not available". Ext 300 has admin privileges so it should be able to do pretty much anything on the domain. I can temporary provision the phone to register to 350 but that seems cumbersome. What are we missing?
  6. We upgraded to 60.1 hosted few days ago. I just noticed that address book under domain set up is gone. We have new client who wants to set up a large address book and put them on speed dial with *XXXX. I am wondering how to do this since address book is gone and there is not enough buttons on the phones?
  7. Has any one tried to set up MOH via Encompass MV3 using "Muzak" service on Linux box? If so can you share your experience. Dusan
  8. Yes, the phones are provisioned. I am not sure what kind of changes need to be made in the ringtones.xml? Can you post an example, I am not sure what to do in it?
  9. Hello, I am trying to solve a problem for a customer who needs to distinguish internal from external calls with different ringtones. I have tried the following topic: but that doesn't seem to work. We are running hosted PBX 5.4.0 and all phones have the latest firmware from SNOM 8.9.3.60 Trying this on one of the phones prodiuces no ring tone what so ever. Can someone help?
  10. Ok, thanks, we will change that setting, thank you for your help.
  11. It was set to 200, I think that was default. What is the safe number to increase to?
  12. I am including the result of that command. I have excluded all IP addresses connected to the PBX since I do not want to share those with public. Included is the text file of the rest of it. Ican send the whole result privately if it is needed? netstat.txt
  13. Hello, On a slow morning netstat shows about 220 tls sockets and I am including text file of active unix domain sockets, which I don't know how to interpret. Also, trying to find where on the settings for the number of sockets, is that under Settings--->Network---->Ports? If it is I see the following: LDAP Port (TCP, StartTLS): 389 LDAP Port (TLS): 2346 Dusan unixsockets.txt
  14. Hello all, we are running hosted PBX on CentOS currently with about 75 domains and 360 extensions on it. For 90% of our phones we use SNOM phones which we auto provision. All these phones are registering via TLS except the few fax ATA's and some wireless Incom phones. The problem we run in to is that after server is running for a while ( 3 months or less ) auto provisioning runs in to problems. The problem is that there are no sockets available for the phone to register, sometimes the phone eventually gets registered but it takes anywhere between 30 minutes to an hour. The only thing that seems to work to fix the problem is to reboot the server. Is there a way to increase the number of sockets available for registration in order to avoid rebooting the server every few months? Thanks, Dusan
  15. We are currently running hosted PBX on a physical Cent OS machine with approximately Our current load is somewhere between 30-40 concurrent calls at peak hours and 60 domains. We have now reached the point when this service is extremely critical and we simply have to have redundancy. Our plan is to move current configuration to a VM and provide redundancy by mirroring two machines in real time . Our question is what is recommended Hardware,( CPU cores, RAM etc). configuration for such a load provided that we are planning to grow to somewhere around 100 concurrent calls during peak hours. Any suggestions-recommendations would be much appreciated. Dusan
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