comspec Posted September 13, 2013 Report Share Posted September 13, 2013 Hi, I've tested call recording today and although it recorded the message from my snom 870 to the recording folder in program files/snom/snomeone/recordings it has failed to show up in the GUI when logging into the snomeone pbx under accounts/features/recorded calls. I also took at look by logging into the extension by the GUI and that also didn't show the call which was recorded. Is there a bug or a configuration change to allow this to show up for both admin and the end user? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 13, 2013 Report Share Posted September 13, 2013 Depends. If this is a user-initiated recording (a.k.a. adhoc-recording) it will show up in the mailbox. Only automatic recordings will be listed in the domain and under the recordings tab. Quote Link to comment Share on other sites More sharing options...
comspec Posted September 13, 2013 Author Report Share Posted September 13, 2013 This was a user initiated call (I hit the record button on the handset). You say "show up in the mailbox" ?? Shouldn't that be under 'calls' then 'recordings' tab in the user interface? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 13, 2013 Report Share Posted September 13, 2013 It is debatable where is exactly should show. The way it is implemented is that it is like a mailbox message if the user starts the recording on his own. Historically it therefore showed up in the mailbox. I would not put it under the CDR, because CDR tend to get deleted relatively soon and I would think it is more natural if such a recording gets handled like a mailbox message (regarding archiving). Quote Link to comment Share on other sites More sharing options...
comspec Posted September 22, 2013 Author Report Share Posted September 22, 2013 I don't think you fully understand what I'm saying. In the web interface it is supposed to who you the calls you have recorded (I guess with a link so you can open them) but.....it doesn't. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 22, 2013 Report Share Posted September 22, 2013 Maybe we should rename the item to "automatically recorded calls where the extension was involved"... Quote Link to comment Share on other sites More sharing options...
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